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                    [address] => 7 Orchard Street, Wolstanton,
                    [city] => Newcastle-under-Lyme
                    [state] => Staffordshire
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            [email] => orchard@smithfield.tokeetmail.com
            [payment_terms] => 20% none refundable deposit due within 24hrs of booking.
Full payment is due 30 days from start of booking.
No refunds for cancellations within 30 days of stay.
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            [payment_instructions] => Payment is due by return unless otherwise stated, our bank details are as follows:
Bank: Barclays
Account name: Barker-Hall
Sort Code: 20-81-00
Account number: 03583570
 
Please use your name as the reference and we look forward to receiving your payment – thank you.
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            [description] => Please call for price/quote: Large terraced house, Open plan kitchen / dinner and lounge area. The lounge has a large corner sofa bed.  Patio doors lead from the lounge into the garden. A small corridor leads to a downstairs double bedroom and a shared shower room & WC. 
Upstairs there is a very large master bedroom,  housing a double bed and En-suite shower room, WC.  There is one more double bedroom and one a twin bedroom room,  both having the use of a shared bath / shower room & WC.
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                    [directions] => Directions on how to use equipment etc, in your apartment :)  ... Oh! and just in case you came here for directions to the apartments, the Post Code for the Apartments is ST1 3DE, The apartment block stands prominently on the corners of Jasper St & Lower Bethesda St. 

WI-FI - BT_Guest_WiFi

Radiators - The controls are touch sensitive, tap on the blank screen and the LED panel will wake, use the up or down buttons to change the temperature. Please do not block the vents as this will damage the radiator.

Hob and Oven - Make sure cooker is switched on at the wall socket, orange switch by hob.

Instructions for the hob - To turn on the hob, find 4 touch pads in the lower right hand corner of the hob, press the top right hand button and hold until you hear the beep, which unlocks the hob. To switch the hob on press the lower right button for 2 seconds, the 4 cooking displays will show 0, press one of the corresponding hob buttons and then press the + plus sign to bring heat to desired temperature, to reduce temperature press the - minus sign. When you have finished using the hob press bottom right hand button to switch off.

Instructions for the Oven - Turn the controller on the left to grill or oven, turn the controller on the right to the desired temperature, then press okay

Smart TV -Turn on with the red button on the remote control, press guide button, then follow the on screen instructions.

Shower Unit - make sure the orange switch just outside the bathroom door is switched to ‘ON’. When in shower cubicle - press the lower button to “on” which will start the water flow, turn knob to adjust heat.

Extra Bedding - Extra Bedding - There are two spare pillows in the wardrobe for the main bed if needed. The bedding for the sofa bed can be found in the sofa bed storage compartment. (in the foot lounger part) Please note, leaving stained towels or stains on the bedding that will not wash out will incur a damage charge.

Sofa Bed - To open - Remove back cushions, lift the front of the 2 seat part of the sofa, its on hydraulic struts so it’s easy to move, then fold down the back black part of sofa to make the double bed when combined with the lounger/foot rest part of sofa. [rules] => House Rules (Terms & Conditions)

After payment is made a series of automated actions will occur, via a secure online PMS - Property Management System called Tokeet. You will initially have to agree to their terms and conditions to use the signable contract.
 
1) Read through our Terms and Conditions - House Rules, sign the on line contract.
 
2) To prevent or detect credit card fraud the person paying for the booking is required to forward a photo ID of either their drivers licence, passport or other photo ID using the link provided. 
 
3) Once you have actioned the above you will be sent a link to access a guest portal specifically for you, giving comprehensive information on your apartment. Location, Access instructions, Check in - Check out details, plus much more.  

On booking, you will be asked to agree & sign our house rules below (T & C’s) as a binding contract.

To ensure that all of our guests, our neighbours and future guests have the best possible experience, we have some simple, standard, common sense house rules.

No Smoking In The Apartment - All of our apartments are Non-smoking. As a kind measure to future guests, if you do smoke, please ensure you do so outside and then dispose of the cigarette butt thoughtfully.

Please Be Mindful Of Your Noise - We don't expect our guests to be silent, however, as sound can travel a long way, please be mindful of your noise level and respectful to others around you, particularly in the evening.

Group Bookings - Only taken with prior agreement.

Local Bookings - Only taken with prior agreement.

No Parties - Out of respect to our other guests and neighbours, our properties are not available to hold parties and we will not tolerate them. If you hold a party, you will be evicted by our security team, the cost of which will be incurred by yourself. There will be no refund.

No Illegal Activities - Whether it is providing a 'personal' service, or selling illegal substances, we do not tolerate any illegal activity, If we suspect this is happening at any time during your stay you will be evicted by our security team, the cost of which will be incurred by yourself. There will be no refund.

Please Leave The Apartment & Communal Areas Tidy - Leave the property in a reasonably tidy condition when you depart. Make sure the furniture is left where you found it and please do your own washing up, take out excess rubbish to the large bin in the carpark, bottles, takeaway food boxes, etc, before you leave the apartment.

Interim Clean For Longer Stays - If your stay is for longer than a couple of weeks our cleaning team will pop round to freshen the property up for you. We'll agree a convenient time with you to carry out this interim clean.

Accidents - We all know that accidents happen and things may go missing from time to time. We kindly ask you report any breakages/faulty appliances, anything missing from the inventory etc. as soon as possible so they can be fixed/replaced as soon as possible.

Damage - We hope that all of our guests respect our apartments and furniture, however sometimes this is not the case. If there is excessive damage to an apartment, its equipment or furniture, we reserve the right to charge for repair or replacement.

Sofa Beds, Extra Bedding - Extra bedding is provided, if you have paid for 4 or more guests a double fitted base sheet, a double quilt, 2 x pillows and cases, can be found in the sofa bed storage, along with 2 hand towels and 2 bath towels. If you have paid for only 2 guests and you use the extra bedding or towels you will incur an additional service charge. Also please note, leaving stained towels and stains on the bedding that will not wash out will incur a damage charge.

No Pets - We are huge pet lovers, however we recognise and respect that some people are not or could be allergic to them, so we kindly ask you to refrain from bringing your beloved pets into any of our apartments.

Additional Damage Charges - We hope you agree that these house rules are to ensure all our guests have a pleasant stay. However, in the case where the House Rules aren't adhered to, we reserve the right to make specific additional damage charges (as below) and in extreme cases, you will be evicted by our security team, the cost of which will be incurred by yourself. There will be no refund.


Un-declared guests - £20GBP per person per night
Un-declared Early or Late check-in £20GBP
Use of sofa bed bedding & extra towels, when apartment is booked for only 2 guests sharing one bedroom - £20GBP laundry charge
Extra cleaning -not washing up after yourself, leaving excess bottles, takeaway boxes. - £20GBP
Illegal activities, excessive damage and or smoking in the apartments - will incur and admin charge, damage repair and or a cleaning fee of up to £250GBP

Additional Damage Charges: up to prices listed below, from minor damage upto replacement.
Towels or bedding - £25
Carpet - £200
Vinal (kitchen) - £150
Table and chairs - £180
Sofa - £300
TV - £500
Hob - £200
Oven - £150
Fridge - £150
Washing machine - £200
Dishwasher - £180
Microwave - £40
Kettle - £20
Toaster - £15
Toilet - £120
Shower - £150
Dispensers - £25
Sink - £150
Bed - £100
Mattress - £75
Wardrobe - £100
Bedside cabinets - £50
Lamps - £20
Pictures - £50
Ornaments - £25
Curtains - £50 [checkin] => *Check in is from 3pm, key codes, for the smart LED keyless locks will be sent via email and text on the day of your arrival

* Early check in - only when booked and paid for in advance - You can pay £18 extra for an early 1.00pm check in.

The apartment block stands prominently on the corners of Lower Bethesda Street and Jasper Street. ST1 3DE.
The door to the Main Building, Apartments 2, 3, 4, 5, 6, 7, 8 & 9 can be found on Jasper street, under “The Smithfield Apartments’ sign.
The door to apartment 1 can be found on Lower Bethesda Street.

At the apartment door - Place the whole of your hand over the black screen, this will wake it up, it will then show LED numbers. Key in your apartment code, then press star *, turn the door knob 90'degrees and enter. Please note if you enter an incorrect code 3 times, the key pad will auto-lock for 3 minutes. [checkout] => *Check out is at 10am, the housekeeper will be on site at 10am, if you have not left on time, she may need to come in and start cleaning, to be ready for following bookings.

*Late check out - only when booked and paid for in advance - You can pay £18 extra for a late 12.00 mid-day checkout, guest not leaving in reasonable time may be charged £18 for a late checkout.

*Please can you leave all wet towels in the bathroom. *Make sure all windows are closed.
*Either remove full bin bags to the outside bin (in the car park) or please leave bin bags in the bin, not on the floor.

*Also please make sure all doors are closed and secured behind you, guests are welcome to use the back/car park door to unload and load their cars, however the last person out of your group MUST shut and turn the lock on the back door from inside the building, then leave by the front door. Leaving the building secure.

Lastly please note that Jasper Street is a one way street, therefore turn right as you drive out of the car park, and please close the gates behind you. ) [address] => stdClass Object ( [address] => Jasper Street, Hanley [country] => United Kingdom of Great Britain and Northern Ireland [country_code] => GB [state] => Staffs [city] => Stoke on Trent [zip] => ST1 3DE ) [email] => 9smithfield@smithfield.tokeetmail.com [payment_terms] => 20% none refundable deposit due within 24hrs of booking. Full payment is due 30 days from start of booking. No refunds for cancellations within 30 days of stay. VAT number 302 4988 07 [location_fetched] => 0 [events_fetched] => 0 [bathrooms] => 1 [websites] => Array ( [0] => b6921b0c-368b-453f-9dc3-8cd3bb52de98 [1] => ac518627-6202-4c81-95e5-ae05c9a09287 [2] => 889e8ad8-645c-49ae-bf11-db889547a884 [3] => 38f58832-f227-43b6-86c9-58d866e54a33 [4] => a9a2efd6-0afc-4de6-9007-a0eb463dd100 ) [currency] => stdClass Object ( [code] => GBP [symbol] => £ [img] => flag flag-gb ) [bedrooms] => 1 [payment_instructions] => Payment is due by return unless otherwise stated, our bank details are as follows: Bank: Starling Bank Account name: Smithfield Partnership Ltd Sort Code: 60-83-71 Account number: 87855220 Please use your name as the reference and we look forward to receiving your payment – thank you. [sleep_min] => 4 [name] => 9 Smithfield Apartments [type] => Apartment [gps] => stdClass Object ( [long] => -2.1753121 [lat] => 53.0209388 ) [archived] => 0 [checkout] => stdClass Object ( [string] => 2021-01-26T10:00:00.000Z [offset_min] => 0 [hour] => 10 [min] => 0 [timezone] => Europe/London ) [ratemap] => Array ( [0] => stdClass Object ( [pricemodel] => [channel_id] => da582bfd-0486-43f4-b7ee-453ebdfdb7e3 [ratename] => Standard Rate [propertyId] => 2394305 [rateid] => 9430397 [maxguest] => [rental_id] => 880cfe44-04fc-494f-9d1a-8595c8e9e5e8 [key] => dc03e5c0-9520-4991-a853-47307b147cdc [created] => 1627465401 [roomId] => 239430511 [category] => bdc [maxPersons] => 4 [autosync] => 1 [api] => booking [channelName] => Booking.com [account_id] => 1522246988.3985 [lastsync] => 1632130893 ) ) [description] => APARTMENT Nine A 1 Bedroom Apartment, Sleeps up to 4 Guests. Enter a small hallway through to an open plan kitchen & lounge area. The kitchen is high spec with integrated appliances, the lounge is comfy and bright, you have a sofa bed and coffee table, along with a wall mounted smart TV for your entertainment. You will have a spacious bedroom housing a large double bed, wardrobe and bedside draws. There is also a large hotel style en-suite shower room, with fitted sink and WC The Smithfield Apartments are a 24/7 self service, walk in - walk out concept. There are no meet & greet staff on site though you may see the housekeepers and maintenance team in the daytime. For your security the building is monitored with CCTV in public areas such as hallways, entrance/exit doors and the car park. We are pioneering the concept of hospitality, merging accessibility and hotel standard quality along with the homelike comfort of having your own private apartment, mobilised and driven by internet and smart phone technology. The Smithfield Apartments provide a great alternative to hotels thanks to the space, value and freedom they offer, guests can experience city living at its best. Each apartment provides a bright, light unique space and comes fully equipped with a range of home comforts and modern amenities to ensure a quality home from home stay. Situated within ‘The Smithfield’ re-generation zone, you will be a 5 minute walk from Hanley City Centre, The Regent Theatre, The Victoria Hall and The Mitchell Arts Centre along with the new ‘Intu Hanley Cinema, Food and Shopping Complex’, making ‘The Smithfield Serviced Apartments’ the best choice for your stay. Whether you’re staying on a business trip or a short break these well connected apartments provide a perfect base. 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[wifi_pass] => BT_Guest_WiFi [sec_code] => [key_pickup] => Access codes will be sent to you on your day of arrival. ) [custom1] => TIPS ON USING APPLIANCES, EQUIPMENT, FURNITURE etc

Radiators - The controls are touch sensitive, tap on the blank screen and the LED panel will wake, use the up or down buttons to change the temperature. Please do not block the vents as this will damage the radiator.

Hob and Oven - Make sure cooker is switched on at the wall socket, orange switch by hob.

Instructions for the hob - To turn on the hob, find 4 touch pads in the lower right hand corner of the hob, press the top right hand button and hold until you hear the beep, which unlocks the hob. To switch the hob on press the lower right button for 2 seconds, the 4 cooking displays will show 0, press one of the corresponding hob buttons and then press the + plus sign to bring heat to desired temperature, to reduce temperature press the - minus sign. When you have finished using the hob press bottom right hand button to switch off.

Instructions for the Oven - Turn the controller on the left to grill or oven, turn the controller on the right to the desired temperature, then press okay

Smart TV -Turn on with the red button on the remote control, press guide button, then follow the on screen instructions.

Shower Unit - make sure the orange switch just outside the bathroom door is switched to ‘ON’. When in shower cubicle - press the lower button to “on” which will start the water flow, turn knob to adjust heat.

Extra Bedding - If you have paid for more than 2 guests a double fitted base sheet, a double quilt, 2 x pillows and cases, can be found in the sofa bed, along with 2 hand towels and 2 bath towels. If you have paid for only 2 guests and you use the extra bedding or towels you will incur an additional service charge. Also please note, leaving stained towels or stains on the bedding that will not wash out will incur a damage charge.

Sofa Bed - Is a simple 'click - clack' system, push the back seating panel forward to release, then fold back down [custom4] => undefined [market_airdna_placeid] => 0 [attributes] => stdClass Object ( [ignore_bdc_obp] => 1 ) [promotions] => Array ( ) [size] => 45 [account] => 1522246988.3985 [pkey] => ef588658-df4a-44f5-b840-4f2036ad3b6e [created] => 1523106763 [baserate] => stdClass Object ( [maximum] => [weekend] => [name] => Base Rate [ignoreBDC] => 1 [minimum] => 3 [monthly] => [additionalFeeAmount] => 19 [additionalFeeThreshold] => 2 [nightly] => 90 [weekly] => 0 ) [phone] => 07746 483624 [abb_listing_id] => 24706530 [color] => #ff887c [lastupdate] => 1632130883 [detail] => stdClass Object ( [free_parking] => 1 [non_smoking] => 1 [heating] => 1 [lockers_storage] => 1 [early_arrival] => 1 [free_internet] => 1 [dryer] => 0 [shampoo] => 1 [parking_available] => 1 [television] => 1 [late_check_out] => 1 [late_arrival] => 1 [free_wifi] => 1 [iron] => 1 [hair_dryer] => 1 [washer] => 1 [housekeeping] => 1 [credit_cards_accepted] => 1 [hangers] => 1 [free_housekeeping] => 1 ) [description] => Apartment 8 A Large loft space, luxury, first floor apartment. This one bed apartment sleeps upto 4 adults. Enter into a small hallway, then through into the large open plan lounge, kitchen and dining area. The kitchen is a sleek, simple long run of kitchen units fitted with all the equipment you could possibly need. There is a dining table and 4 chairs along with sofa bed, coffee table and large wall mounted Smart TV. Off the hallway are two doors one leading into a fully equipped, comfy bedroom and the other houses a hotel style bathroom with a fitted WC and sink unit and a large luxury shower unit. The Smithfield Apartments are a 24/7 self service, walk in - walk out concept. There are no meet & greet staff on site though you may see the housekeepers and maintenance team in the daytime. For your security the building is monitored with CCTV in public areas such as hallways, entrance/exit doors and the car park. We are pioneering the concept of hospitality, merging accessibility and hotel standard quality along with the homelike comfort of having your own private apartment, mobilised and driven by internet and smart phone technology. The Smithfield Apartments provide a great alternative to hotels thanks to the space, value and freedom they offer, guests can experience city living at its best. Each apartment provides a bright, light unique space and comes fully equipped with a range of home comforts and modern amenities to ensure a quality home from home stay. Situated within ‘The Smithfield’ re-generation zone, you will be a 5 minute walk from Hanley City Centre, The Regent Theatre, The Victoria Hall and The Mitchell Arts Centre along with the new ‘Intu Hanley Cinema, Food and Shopping Complex’, making ‘The Smithfield Serviced Apartments’ the best choice for your stay. Whether you’re staying on a business trip or a short break these well connected apartments provide a perfect base. [display_name] => [ratemap] => Array ( [0] => stdClass Object ( [api] => booking [account_id] => 1522246988.3985 [lastsync] => 1632130883 [channelName] => Booking.com [autosync] => 1 [maxPersons] => 2 [roomId] => 239430509 [created] => 1525278891 [category] => bdc [key] => 3b5c2fd6-543c-41bb-a69a-8eded62ac447 [maxguest] => [rental_id] => ef588658-df4a-44f5-b840-4f2036ad3b6e [ratename] => Standard Rate [propertyId] => 2394305 [channel_id] => da582bfd-0486-43f4-b7ee-453ebdfdb7e3 [rateid] => 9430397 [pricemodel] => ) [1] => stdClass Object ( [rental_id] => ef588658-df4a-44f5-b840-4f2036ad3b6e [maxguest] => [key] => cc06f8fc-4a18-4e4f-9cf6-fb3297c28ab7 [pricemodel] => [rateid] => 128387906 [propertyId] => 128387906 [ratename] => Standard Rate [channel_id] => 130b7d91-e39c-4b86-98dd-a47b200d539d [maxPersons] => [autosync] => 1 [lastsync] => 1630238472 [channelName] => Airbnb API [account_id] => 1522246988.3985 [api] => airbnbapiv2 [category] => airbnb [created] => 1612702092 [roomId] => 24706530 ) ) [checkout] => stdClass Object ( [hour] => 10 [offset_min] => 0 [string] => 2021-01-26T10:00:00.000Z [timezone] => Europe/London [min] => 0 ) [gps] => stdClass Object ( [long] => -2.1753121 [lat] => 53.0209388 ) [archived] => 0 [custom3] => undefined [type] => Apartment [name] => 8 Smithfield Apartments [sleep_min] => 1 [bedrooms] => 1 [payment_instructions] => Payment is due by return unless otherwise stated, our bank details are as follows: Bank: Starling Bank Account name: Smithfield Partnership Ltd Sort Code: 60-83-71 Account number: 87855220 Please use your name as the reference and we look forward to receiving your payment – thank you. [currency] => stdClass Object ( [symbol] => £ [img] => flag flag-gb [code] => GBP ) [bathrooms] => 1 [websites] => Array ( [0] => 8e0db86e-019c-4c85-92e4-ca9e63aae46e [1] => 889e8ad8-645c-49ae-bf11-db889547a884 [2] => 7ffa976d-c1da-44a3-bb39-2cfd419f7224 ) [events_fetched] => 0 [location_fetched] => 0 [payment_terms] => 20% none refundable deposit due within 24hrs of booking. Full payment is due 30 days from start of booking. No refunds for cancellations within 30 days of stay. VAT number 302 4988 07 [custom2] => undefined [email] => 8smith@smithfield.tokeetmail.com [address] => stdClass Object ( [address] => Jasper Street, Hanley [country] => United Kingdom [country_code] => GB [postal_code] => ST1 3DE [city] => Stoke on Trent [state] => Staffordshire, ST1 3DE ) [instructions] => stdClass Object ( [checkout] => *Check out is at 10am, the housekeeper will be on site at 10am, if you have not left on time, she may need to come in and start cleaning, to be ready for following bookings.

*Late check out - only when booked and paid for in advance - You can pay £18 extra for a late 12.00 mid-day checkout, guest not leaving in reasonable time may be charged £15 for a late checkout.

*Please can you leave all wet towels in the bathroom. *Make sure all windows are closed.
*Either remove full bin bags to the outside bin (in the car park) or please leave bin bags in the bin, not on the floor.

*Also please make sure all doors are closed and secured behind you, guests are welcome to use the back/car park door to unload and load their cars, however the last person out of your group MUST shut and turn the lock on the back door from inside the building, then leave by the front door. Leaving the building secure.

Lastly please note that Jasper Street is a one way street, therefore turn right as you drive out of the car park, and please close the gates behind you. [checkin] => *Check in is from 3pm, key codes, for the smart LED keyless locks will be sent via email and text on the day of your arrival

* Early check in - only when booked and paid for in advance - You can pay £18 extra for an early 1.00pm check in.

The apartment block stands prominently on the corners of Lower Bethesda Street and Jasper Street. ST1 3DE.
The door to the Main Building, Apartments 2, 3, 4, 5, 6, 7, 8 & 9 can be found on Jasper street, under “The Smithfield Apartments’ sign.
The door to apartment 1 can be found on Lower Bethesda Street.

At the apartment door - Place the whole of your hand over the black screen, this will wake it up, it will then show LED numbers. Key in your apartment code, then press star *, turn the door knob 90'degrees and enter. Please note if you enter an incorrect code 3 times, the key pad will auto-lock for 3 minutes. [directions] => Directions on how to use equipment etc, in your apartment :) ... Oh! and just in case you came here for directions to the apartments, the Post Code for the Apartments is ST1 3DE, The apartment block stands prominently on the corners of Jasper St & Lower Bethesda St.

WI-FI - BT_Guest_WiFi

Radiators - The controls are touch sensitive, tap on the blank screen and the LED panel will wake, use the up or down buttons to change the temperature. Please do not block the vents as this will damage the radiator.

Hob and Oven - Make sure cooker is switched on at the wall socket, orange switch by hob.

Instructions for the hob - To turn on the hob, find 4 touch pads in the lower right hand corner of the hob, press the top right hand button and hold until you hear the beep, which unlocks the hob. To switch the hob on press the lower right button for 2 seconds, the 4 cooking displays will show 0, press one of the corresponding hob buttons and then press the + plus sign to bring heat to desired temperature, to reduce temperature press the - minus sign. When you have finished using the hob press bottom right hand button to switch off.

Instructions for the Oven - Turn the controller on the left to grill or oven, turn the controller on the right to the desired temperature, then press okay

Smart TV -Turn on with the red button on the remote control, press guide button, then follow the on screen instructions.

Shower Unit - make sure the orange switch just outside the bathroom door is switched to ‘ON’. When in shower cubicle - press the lower button to “on” which will start the water flow, turn knob to adjust heat.

Extra Bedding - Extra Bedding - There are two spare pillows in the wardrobe for the main bed if needed. The bedding for the sofa bed can be found in the sofa bed storage compartment. (in the foot lounger part) Please note, leaving stained towels or stains on the bedding that will not wash out will incur a damage charge.

Sofa Bed - To open - Remove back cushions, lift the front of the 2 seat part of the sofa, its on hydraulic struts so it’s easy to move, then fold down the back black part of sofa to make the double bed when combined with the lounger/foot rest part of sofa. [rules] => House Rules (Terms & Conditions)

After payment is made a series of automated actions will occur, via a secure online PMS - Property Management System called Tokeet. You will initially have to agree to their terms and conditions to use the signable contract.
 
1) Read through our Terms and Conditions - House Rules, sign the on line contract.
 
2) To prevent or detect credit card fraud the person paying for the booking is required to forward a photo ID of either their drivers licence, passport or other photo ID using the link provided. 
 
3) Once you have actioned the above you will be sent a link to access a guest portal specifically for you, giving comprehensive information on your apartment. Location, Access instructions, Check in - Check out details, plus much more.  

On booking, you will be asked to agree & sign our house rules below (T & C’s) as a binding contract.

To ensure that all of our guests, our neighbours and future guests have the best possible experience, we have some simple, standard, common sense house rules.

No Smoking In The Apartment - All of our apartments are Non-smoking. As a kind measure to future guests, if you do smoke, please ensure you do so outside and then dispose of the cigarette butt thoughtfully.

Please Be Mindful Of Your Noise - We don't expect our guests to be silent, however, as sound can travel a long way, please be mindful of your noise level and respectful to others around you, particularly in the evening.

Group Bookings - Only taken with prior agreement.

Local Bookings - Only taken with prior agreement.

No Parties - Out of respect to our other guests and neighbours, our properties are not available to hold parties and we will not tolerate them. If you hold a party, you will be evicted by our security team, the cost of which will be incurred by yourself. There will be no refund.

No Illegal Activities - Whether it is providing a 'personal' service, or selling illegal substances, we do not tolerate any illegal activity, If we suspect this is happening at any time during your stay you will be evicted by our security team, the cost of which will be incurred by yourself. There will be no refund.

Please Leave The Apartment & Communal Areas Tidy - Leave the property in a reasonably tidy condition when you depart. Make sure the furniture is left where you found it and please do your own washing up, take out excess rubbish to the large bin in the carpark, bottles, takeaway food boxes, etc, before you leave the apartment.

Interim Clean For Longer Stays - If your stay is for longer than a couple of weeks our cleaning team will pop round to freshen the property up for you. We'll agree a convenient time with you to carry out this interim clean.

Accidents - We all know that accidents happen and things may go missing from time to time. We kindly ask you report any breakages/faulty appliances, anything missing from the inventory etc. as soon as possible so they can be fixed/replaced as soon as possible.

Damage - We hope that all of our guests respect our apartments and furniture, however sometimes this is not the case. If there is excessive damage to an apartment, its equipment or furniture, we reserve the right to charge for repair or replacement.

Sofa Beds, Extra Bedding - Extra bedding is provided, if you have paid for 4 or more guests a double fitted base sheet, a double quilt, 2 x pillows and cases, can be found in the sofa bed storage, along with 2 hand towels and 2 bath towels. If you have paid for only 2 guests and you use the extra bedding or towels you will incur an additional service charge. Also please note, leaving stained towels and stains on the bedding that will not wash out will incur a damage charge.

No Pets - We are huge pet lovers, however we recognise and respect that some people are not or could be allergic to them, so we kindly ask you to refrain from bringing your beloved pets into any of our apartments.

Additional Damage Charges - We hope you agree that these house rules are to ensure all our guests have a pleasant stay. However, in the case where the House Rules aren't adhered to, we reserve the right to make specific additional damage charges (as below) and in extreme cases, you will be evicted by our security team, the cost of which will be incurred by yourself. There will be no refund.


Un-declared guests - £20GBP per person per night
Un-declared Early or Late check-in £20GBP
Use of sofa bed bedding & extra towels, when apartment is booked for only 2 guests sharing one bedroom - £20GBP laundry charge
Extra cleaning -not washing up after yourself, leaving excess bottles, takeaway boxes. - £20GBP
Illegal activities, excessive damage and or smoking in the apartments - will incur and admin charge, damage repair and or a cleaning fee of up to £250GBP

Additional Damage Charges: up to prices listed below, from minor damage upto replacement.
Towels or bedding - £25
Carpet - £200
Vinal (kitchen) - £150
Table and chairs - £180
Sofa - £300
TV - £500
Hob - £200
Oven - £150
Fridge - £150
Washing machine - £200
Dishwasher - £180
Microwave - £40
Kettle - £20
Toaster - £15
Toilet - £120
Shower - £150
Dispensers - £25
Sink - £150
Bed - £100
Mattress - £75
Wardrobe - £100
Bedside cabinets - £50
Lamps - £20
Pictures - £50
Ornaments - £25
Curtains - £50 ) [size_metric] => SQM [checkin] => stdClass Object ( [string] => 2021-01-26T15:00:00.000Z [offset_min] => 0 [hour] => 15 [min] => 0 [timezone] => Europe/London ) [taxes] => Array ( [0] => stdClass Object ( [amount] => 5 [name] => 5% VAT [type] => percent ) ) ) [3] => stdClass Object ( [baserate] => stdClass Object ( [minimum] => 2 [additionalFeeThreshold] => 2 [monthly] => [additionalFeeAmount] => 19 [nightly] => 90 [weekly] => 0 [maximum] => [name] => Base Rate [weekend] => [ignoreBDC] => 1 ) [created] => 1523106166 [phone] => 07746 483624 [account] => 1522246988.3985 [pkey] => 753c2b4e-aaf3-4ebf-ab2e-7993f51d90b0 [lastupdate] => 1632130873 [color] => #ffb878 [detail] => stdClass Object ( [late_check_out] => 1 [late_arrival] => 1 [free_wifi] => 1 [non_smoking] => 1 [iron] => 1 [heating] => 1 [hair_dryer] => 1 [washer] => 1 [housekeeping] => 1 [credit_cards_accepted] => 1 [dryer] => 1 [hangers] => 1 [parking_available] => 1 [shampoo] => 1 [television] => 1 ) [description] => A Large loft space, luxury, first floor apartment. This one bed apartment sleeps up to 2 adults. Enter into the large open plan lounge, kitchen and dining area. The kitchen is a sleek, simple long run of kitchen units fitted with all the equipment you could possibly need. There is a dining table and 4 chairs along with sofa bed, coffee table and large wall mounted Smart TV. Off the lounge is a door leading into a fully equipped, comfy bedroom & en-suite hotel style bathroom with a fitted WC and sink unit and a large luxury shower unit. The Smithfield Apartments are a 24/7 self service, walk in - walk out concept. There are no meet & greet staff on site though you may see the housekeepers and maintenance team in the daytime. For your security the building is monitored with CCTV in public areas such as hallways, entrance/exit doors and the car park. We are pioneering the concept of hospitality, merging accessibility and hotel standard quality along with the homelike comfort of having your own private apartment, mobilised and driven by internet and smart phone technology. The Smithfield Apartments provide a great alternative to hotels thanks to the space, value and freedom they offer, guests can experience city living at its best. Each apartment provides a bright, light unique space and comes fully equipped with a range of home comforts and modern amenities to ensure a quality home from home stay. Situated within ‘The Smithfield’ re-generation zone, you will be a 5 minute walk from Hanley City Centre, The Regent Theatre, The Victoria Hall and The Mitchell Arts Centre along with the new ‘Intu Hanley Cinema, Food and Shopping Complex’, making ‘The Smithfield Serviced Apartments’ the best choice for your stay. Whether you’re staying on a business trip or a short break these well connected apartments provide a perfect base. 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There are no meet and great staff on site. [wifi_pass] => BT_Guest_WiFi [sec_code] => [key_pickup] => Access codes will be sent at 3pm on your day of arrival. ) [custom1] => undefined [custom4] => undefined [attributes] => stdClass Object ( [ignore_bdc_obp] => 1 ) [market_airdna_placeid] => 0 [size] => 45 [promotions] => Array ( ) [email] => 7smithfield@smithfield.tokeetmail.com [custom2] => undefined [payment_terms] => 20% none refundable deposit due within 24hrs of booking. Full payment is due 30 days from start of booking. No refunds for cancellations within 30 days of stay. VAT number 302 4988 07 [address] => stdClass Object ( [country] => United Kingdom [country_code] => GB [address] => Jasper Street, Hanley [postal_code] => ST1 3DA [city] => Stoke on Trent [state] => Staffs ) [instructions] => stdClass Object ( [checkin] => *Check in is from 3pm, key codes, for the smart LED keyless locks will be sent via email and text on the day of your arrival

* Early check in - only when booked and paid for in advance - You can pay £18 extra for an early 1.00pm check in.

The apartment block stands prominently on the corners of Lower Bethesda Street and Jasper Street. ST1 3DE.
The door to the Main Building, Apartments 2, 3, 4, 5, 6, 7, 8 & 9 can be found on Jasper street, under “The Smithfield Apartments’ sign.
The door to apartment 1 can be found on Lower Bethesda Street.

At the apartment door - Place the whole of your hand over the black screen, this will wake it up, it will then show LED numbers. Key in your apartment code, then press star *, turn the door knob 90' degrees and enter. Please note if you enter an incorrect code 3 times, the key pad will auto-lock for 3 minutes.

Once you have entered the building and your apartment you are welcome to use the carpark door to un-load - load your car, but please be aware, both the Front Door and Car Park Doors have a strong self closing mechanism, in order to keep the building secure, please keep your phone or the key codes on your person, don't lock your self out!!

The Car Park - Can be found off Jasper Street, it has limited parking spaces, therefore we can not guarantee you a space and ask guests to park only one car per apartment booking in the car park, thus giving other guest an opportunity to have one free space also. You will find free on street parking spaces between 6pm and 8am on Jasper Street opposite the main building.

The Car Park Gate - found to the left of the main building is not locked, please lift the bolts as you open the gates so as not to scrape the tarmac, also please ensure you close and bolt them each time you enter or leave the car park to discourage non residents from illegal parking! [checkout] => *Check out is at 10am, the housekeeper will be on site at 10am, if you have not left on time, she may need to come in and start cleaning, to be ready for following bookings.

*Late check out - only when booked and paid for in advance - You can pay £18 extra for a late 12.00 mid-day checkout, guest not leaving in reasonable time may be charged £18 for a late checkout.

*Please can you leave all wet towels in the bathroom. *Make sure all windows are closed.
*Either remove full bin bags to the outside bin (in the car park) or please leave bin bags in the bin, not on the floor.
*Also please make sure all doors are closed and secured behind you, guests are welcome to use the back/car park door to unload and load their cars, however the last person out of your group MUST shut and turn the lock on the back door from inside the building, then leave by the front door. Leaving the building secure.

Lastly please note that Jasper Street is a one way street, therefore turn right as you drive out of the car park, and please close the gates behind you. [rules] => House Rules (Terms & Conditions)

After payment is made a series of automated actions will occur, via a secure online PMS - Property Management System called Tokeet. You will initially have to agree to their terms and conditions to use the signable contract.
 
1) Read through our Terms and Conditions - House Rules, sign the on line contract.
 
2) To prevent or detect credit card fraud the person paying for the booking is required to forward a photo ID of either their drivers licence, passport or other photo ID using the link provided. 
 
3) Once you have actioned the above you will be sent a link to access a guest portal specifically for you, giving comprehensive information on your apartment. Location, Access instructions, Check in - Check out details, plus much more.  

On booking, you will be asked to agree & sign our house rules below (T & C’s) as a binding contract.

To ensure that all of our guests, our neighbours and future guests have the best possible experience, we have some simple, standard, common sense house rules.

No Smoking In The Apartment - All of our apartments are Non-smoking. As a kind measure to future guests, if you do smoke, please ensure you do so outside and then dispose of the cigarette butt thoughtfully.

Please Be Mindful Of Your Noise - We don't expect our guests to be silent, however, as sound can travel a long way, please be mindful of your noise level and respectful to others around you, particularly in the evening.

Group Bookings - Only taken with prior agreement.

Local Bookings - Only taken with prior agreement.

No Parties - Out of respect to our other guests and neighbours, our properties are not available to hold parties and we will not tolerate them. If you hold a party, you will be evicted by our security team, the cost of which will be incurred by yourself. There will be no refund.

No Illegal Activities - Whether it is providing a 'personal' service, or selling illegal substances, we do not tolerate any illegal activity, If we suspect this is happening at any time during your stay you will be evicted by our security team, the cost of which will be incurred by yourself. There will be no refund.

Please Leave The Apartment & Communal Areas Tidy - Leave the property in a reasonably tidy condition when you depart. Make sure the furniture is left where you found it and please do your own washing up, take out excess rubbish to the large bin in the carpark, bottles, takeaway food boxes, etc, before you leave the apartment.

Interim Clean For Longer Stays - If your stay is for longer than a couple of weeks our cleaning team will pop round to freshen the property up for you. We'll agree a convenient time with you to carry out this interim clean.

Accidents - We all know that accidents happen and things may go missing from time to time. We kindly ask you report any breakages/faulty appliances, anything missing from the inventory etc. as soon as possible so they can be fixed/replaced as soon as possible.

Damage - We hope that all of our guests respect our apartments and furniture, however sometimes this is not the case. If there is excessive damage to an apartment, its equipment or furniture, we reserve the right to charge for repair or replacement.

Sofa Beds, Extra Bedding - Extra bedding is provided, if you have paid for 4 or more guests a double fitted base sheet, a double quilt, 2 x pillows and cases, can be found in the sofa bed storage, along with 2 hand towels and 2 bath towels. If you have paid for only 2 guests and you use the extra bedding or towels you will incur an additional service charge. Also please note, leaving stained towels and stains on the bedding that will not wash out will incur a damage charge.

No Pets - We are huge pet lovers, however we recognise and respect that some people are not or could be allergic to them, so we kindly ask you to refrain from bringing your beloved pets into any of our apartments.

Additional Damage Charges - We hope you agree that these house rules are to ensure all our guests have a pleasant stay. However, in the case where the House Rules aren't adhered to, we reserve the right to make specific additional damage charges (as below) and in extreme cases, you will be evicted by our security team, the cost of which will be incurred by yourself. There will be no refund.


Un-declared guests - £20GBP per person per night
Un-declared Early or Late check-in £20GBP
Use of sofa bed bedding & extra towels, when apartment is booked for only 2 guests sharing one bedroom - £20GBP laundry charge
Extra cleaning -not washing up after yourself, leaving excess bottles, takeaway boxes. - £20GBP
Illegal activities, excessive damage and or smoking in the apartments - will incur and admin charge, damage repair and or a cleaning fee of up to £250GBP

Additional Damage Charges: up to prices listed below, from minor damage upto replacement.
Towels or bedding - £25
Carpet - £200
Vinal (kitchen) - £150
Table and chairs - £180
Sofa - £300
TV - £500
Hob - £200
Oven - £150
Fridge - £150
Washing machine - £200
Dishwasher - £180
Microwave - £40
Kettle - £20
Toaster - £15
Toilet - £120
Shower - £150
Dispensers - £25
Sink - £150
Bed - £100
Mattress - £75
Wardrobe - £100
Bedside cabinets - £50
Lamps - £20
Pictures - £50
Ornaments - £25
Curtains - £50 [directions] => Directions on how to use equipment etc, in your apartment :) ... Oh! and just in case you came here for directions to the apartments, the Post Code for the Apartments is ST1 3DE, The apartment block stands prominently on the corners of Jasper St & Lower Bethesda St.

WI-FI - BT_Guest_WiFi

Radiators - The controls are touch sensitive, tap on the blank screen and the LED panel will wake, use the up or down buttons to change the temperature. Please do not block the vents as this will damage the radiator.

Hob and Oven - Make sure cooker is switched on at the wall socket, orange switch by hob.

Instructions for the hob - To turn on the hob, find 4 touch pads in the lower right hand corner of the hob, press the top right hand button and hold until you hear the beep, which unlocks the hob. To switch the hob on press the lower right button for 2 seconds, the 4 cooking displays will show 0, press one of the corresponding hob buttons and then press the + plus sign to bring heat to desired temperature, to reduce temperature press the - minus sign. When you have finished using the hob press bottom right hand button to switch off.

Instructions for the Oven - Turn the controller on the left to grill or oven, turn the controller on the right to the desired temperature, then press okay

Smart TV -Turn on with the red button on the remote control, press guide button, then follow the on screen instructions.

Shower Unit - make sure the orange switch just outside the bathroom door is switched to ‘ON’. When in shower cubicle - press the lower button to “on” which will start the water flow, turn knob to adjust heat.

Extra Bedding - Extra Bedding - There are two spare pillows in the wardrobe for the main bed if needed. The bedding for the sofa bed can be found in the sofa bed storage compartment. (in the foot lounger part) Please note, leaving stained towels or stains on the bedding that will not wash out will incur a damage charge.

Sofa Bed - To open - Remove back cushions, lift the front of the 2 seat part of the sofa, its on hydraulic struts so it’s easy to move, then fold down the back black part of sofa to make the double bed when combined with the lounger/foot rest part of sofa. ) [size_metric] => SQM [checkin] => stdClass Object ( [min] => 0 [timezone] => Europe/London [offset_min] => 0 [string] => 2021-01-26T15:00:00.000Z [hour] => 15 ) [taxes] => Array ( [0] => stdClass Object ( [name] => 5% VAT [type] => percent [amount] => 5 ) ) [ratemap] => Array ( [0] => stdClass Object ( [lastsync] => 1632130873 [account_id] => 1522246988.3985 [channelName] => Booking.com [api] => booking [autosync] => 1 [maxPersons] => 2 [category] => bdc [roomId] => 239430510 [created] => 1612701866 [key] => 59ca3d48-b7df-4dc7-acdb-bf196959937d [rental_id] => 753c2b4e-aaf3-4ebf-ab2e-7993f51d90b0 [maxguest] => [rateid] => 9430397 [propertyId] => 2394305 [ratename] => Standard Rate [channel_id] => da582bfd-0486-43f4-b7ee-453ebdfdb7e3 [pricemodel] => ) ) [archived] => 0 [gps] => stdClass Object ( [long] => -2.1754059148888 [lat] => 53.020894731666 ) [checkout] => stdClass Object ( [timezone] => Europe/London [min] => 0 [hour] => 10 [string] => 2021-01-26T10:00:00.000Z [offset_min] => 0 ) [name] => 7 Smithfield Apartments [type] => Apartment [custom3] => undefined [payment_instructions] => Payment is due by return unless otherwise stated, our bank details are as follows: Bank: Starling Bank Account name: Smithfield Partnership Ltd Sort Code: 60-83-71 Account number: 87855220 Please use your name as the reference and we look forward to receiving your payment – thank you. [bedrooms] => 1 [sleep_min] => 1 [currency] => stdClass Object ( [code] => GBP [symbol] => £ [img] => flag flag-gb ) [events_fetched] => 0 [bathrooms] => 1 [websites] => Array ( [0] => d4d2991c-18d7-44cf-9c81-5865ade8b605 [1] => 5ac83271-5881-421f-8dd5-200daa2f717a [2] => 889e8ad8-645c-49ae-bf11-db889547a884 ) [location_fetched] => 0 ) [4] => stdClass Object ( [taxes] => Array ( [0] => stdClass Object ( [modality] => ps [tax_type] => pass_through_vat_gst [amount] => 5 [name] => 5% VAT [type] => percent ) ) [checkin] => stdClass Object ( [string] => 2021-01-26T15:00:00.000Z [offset_min] => 0 [hour] => 15 [min] => 0 [timezone] => Europe/London ) [size_metric] => SQM [instructions] => stdClass Object ( [rules] => House Rules (Terms & Conditions)

After payment is made a series of automated actions will occur, via a secure online PMS - Property Management System called Tokeet. You will initially have to agree to their terms and conditions to use the signable contract.
 
1) Read through our Terms and Conditions - House Rules, sign the on line contract.
 
2) To prevent or detect credit card fraud the person paying for the booking is required to forward a photo ID of either their drivers licence, passport or other photo ID using the link provided. 
 
3) Once you have actioned the above you will be sent a link to access a guest portal specifically for you, giving comprehensive information on your apartment. Location, Access instructions, Check in - Check out details, plus much more.  

On booking, you will be asked to agree & sign our house rules below (T & C’s) as a binding contract.

To ensure that all of our guests, our neighbours and future guests have the best possible experience, we have some simple, standard, common sense house rules.

No Smoking In The Apartment - All of our apartments are Non-smoking. As a kind measure to future guests, if you do smoke, please ensure you do so outside and then dispose of the cigarette butt thoughtfully.

Please Be Mindful Of Your Noise - We don't expect our guests to be silent, however, as sound can travel a long way, please be mindful of your noise level and respectful to others around you, particularly in the evening.

Group Bookings - Only taken with prior agreement.

Local Bookings - Only taken with prior agreement.

No Parties - Out of respect to our other guests and neighbours, our properties are not available to hold parties and we will not tolerate them. If you hold a party, you will be evicted by our security team, the cost of which will be incurred by yourself. There will be no refund.

No Illegal Activities - Whether it is providing a 'personal' service, or selling illegal substances, we do not tolerate any illegal activity, If we suspect this is happening at any time during your stay you will be evicted by our security team, the cost of which will be incurred by yourself. There will be no refund.

Please Leave The Apartment & Communal Areas Tidy - Leave the property in a reasonably tidy condition when you depart. Make sure the furniture is left where you found it and please do your own washing up, take out excess rubbish to the large bin in the carpark, bottles, takeaway food boxes, etc, before you leave the apartment.

Interim Clean For Longer Stays - If your stay is for longer than a couple of weeks our cleaning team will pop round to freshen the property up for you. We'll agree a convenient time with you to carry out this interim clean.

Accidents - We all know that accidents happen and things may go missing from time to time. We kindly ask you report any breakages/faulty appliances, anything missing from the inventory etc. as soon as possible so they can be fixed/replaced as soon as possible.

Damage - We hope that all of our guests respect our apartments and furniture, however sometimes this is not the case. If there is excessive damage to an apartment, its equipment or furniture, we reserve the right to charge for repair or replacement.

Sofa Beds, Extra Bedding - Extra bedding is provided, if you have paid for 4 or more guests a double fitted base sheet, a double quilt, 2 x pillows and cases, can be found in the sofa bed storage, along with 2 hand towels and 2 bath towels. If you have paid for only 2 guests and you use the extra bedding or towels you will incur an additional service charge. Also please note, leaving stained towels and stains on the bedding that will not wash out will incur a damage charge.

No Pets - We are huge pet lovers, however we recognise and respect that some people are not or could be allergic to them, so we kindly ask you to refrain from bringing your beloved pets into any of our apartments.

Additional Damage Charges - We hope you agree that these house rules are to ensure all our guests have a pleasant stay. However, in the case where the House Rules aren't adhered to, we reserve the right to make specific additional damage charges (as below) and in extreme cases, you will be evicted by our security team, the cost of which will be incurred by yourself. There will be no refund.


Un-declared guests - £20GBP per person per night
Un-declared Early or Late check-in £20GBP
Use of sofa bed bedding & extra towels, when apartment is booked for only 2 guests sharing one bedroom - £20GBP laundry charge
Extra cleaning -not washing up after yourself, leaving excess bottles, takeaway boxes. - £20GBP
Illegal activities, excessive damage and or smoking in the apartments - will incur and admin charge, damage repair and or a cleaning fee of up to £250GBP

Additional Damage Charges: up to prices listed below, from minor damage upto replacement.
Towels or bedding - £25
Carpet - £200
Vinal (kitchen) - £150
Table and chairs - £180
Sofa - £300
TV - £500
Hob - £200
Oven - £150
Fridge - £150
Washing machine - £200
Dishwasher - £180
Microwave - £40
Kettle - £20
Toaster - £15
Toilet - £120
Shower - £150
Dispensers - £25
Sink - £150
Bed - £100
Mattress - £75
Wardrobe - £100
Bedside cabinets - £50
Lamps - £20
Pictures - £50
Ornaments - £25
Curtains - £50 [directions] => Directions on how to use equipment etc, in your apartment :) ... Oh! and just in case you came here for directions to the apartments, the Post Code for the Apartments is ST1 3DE, The apartment block stands prominently on the corners of Jasper St & Lower Bethesda St.

WI-FI - Search for Hanley Duck - and enter code - Smith101field

Radiators - The controls are touch sensitive, tap on the blank screen and the LED panel will wake, use the up or down buttons to change the temperature. Please do not block the vents as this will damage the radiator.

Hob and Oven - Make sure cooker is switched on at the wall socket, orange switch by hob.

Instructions for the hob - To turn on the hob, find 4 touch pads in the lower right hand corner of the hob, press the top right hand button and hold until you hear the beep, which unlocks the hob. To switch the hob on press the lower right button for 2 seconds, the 4 cooking displays will show 0, press one of the corresponding hob buttons and then press the + plus sign to bring heat to desired temperature, to reduce temperature press the - minus sign. When you have finished using the hob press bottom right hand button to switch off.

Instructions for the Oven - Turn the controller on the left to grill or oven, turn the controller on the right to the desired temperature, then press okay

Smart TV -Turn on with the red button on the remote control, press guide button, then follow the on screen instructions.

Shower Unit - make sure the orange switch just outside the bathroom door is switched to ‘ON’. When in shower cubicle - press the lower button to “on” which will start the water flow, turn knob to adjust heat.

Extra Bedding - Extra Bedding - There are two spare pillows in the wardrobe for the main bed if needed. The bedding for the sofa bed can be found in the sofa bed storage compartment. (in the foot lounger part) Please note, leaving stained towels or stains on the bedding that will not wash out will incur a damage charge.

Sofa Bed - To open - Remove back cushions, lift the front of the 2 seat part of the sofa, its on hydraulic struts so it’s easy to move, then fold down the back black part of sofa to make the double bed when combined with the lounger/foot rest part of sofa. [checkout] => *Check out is at 10am, the housekeeper will be on site after 10.15, if you have not left on time, she may need to come in and start cleaning, to be ready for following bookings.
*Late check out - only when booked and paid for in advance - You can pay £15 extra for a late 12.00 mid-day checkout, guest not leaving in reasonable time may be charged £15 for a late checkout.

*Please can you leave all wet towels in the bathroom. *Make sure all windows are closed.
*Either remove full bin bags to the outside bin (in the car park) or please leave bin bags in the bin, not on the floor.

*Also please make sure all doors are closed and secured behind you, guests are welcome to use the back/car park door to unload and load their cars, however the last person out of your group MUST shut and turn the lock on the back door from inside the building, then leave by the front door. Leaving the building secure.

Lastly please note that Jasper Street is a one way street, therefore turn right as you drive out of the car park, and please close the gates behind you. [checkin] => *Check in is from 3pm, key codes, for the smart LED keyless locks will be sent via email and text on the day of your arrival
* Early check in - only when booked and paid for in advance - You can pay £15 extra for an early 1.00pm check in.

The apartment block stands prominently on the corners of Lower Bethesda Street and Jasper Street. ST1 3DE.
The door to the Main Building, Apartments 2, 3, 4, 5, 6, 7, 8 & 9 can be found on Jasper street, under “The Smithfield Apartments’ sign.

The door to apartment 1 can be found on Lower Bethesda Street.

At the apartment door - Place the whole of your hand over the black screen, this will wake it up, it will then show LED numbers. Key in your apartment code, then press star *, turn the door knob 90'degrees and enter. Please note if you enter an incorrect code 3 times, the key pad will auto-lock for 3 minutes. Your apartment code will be sent to you prior to arrival

The Car Park - Can be found off Jasper Street, it has limited parking spaces, therefore we can not guarantee you a space and ask guests to park only one car per apartment booking in the car park, thus giving other guest an opportunity to have one free space also. You will find free on street parking spaces between 6pm and 8am on Jasper Street opposite the main building.

The Car Park Gate - found to the left of the main building is not locked, please lift the bolts as you open the gates so as not to scrape the tarmac, also please ensure you close and bolt them each time you enter or leave the car park to discourage non residents from illegal parking! ) [address] => stdClass Object ( [city] => Stoke on Trent [state] => Staffs [country_code] => GB [country] => United Kingdom [address] => Jasper Street, Hanley, ST1 3DE [postal_code] => ST1 3DA ) [payment_terms] => 20% none refundable deposit due within 24hrs of booking. Full payment is due 30 days from start of booking. No refunds for cancellations within 30 days of stay. 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The lounge has a two seat sofa, coffee table and a wall mounted smart TV. A breakfast bar and two tall bar chairs, divide the room. On the other side of the breakfast bar is the bedroom area, housing a kingsized bed, bedside draws and lamps, along with a tall mirrored wardrobe , off the bedroom is the large hotel style shower room, with fitted shower, sink and WC. 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You will also have the luxury of a large hotel style shower room with fitted sink and WC. Every effort has been made to make this apartment a great place to stay away. The buildings communal areas are modern, bright and spacious, having motion detecting light features and CCTV security systems on all entrance and exits to the building. 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Radiators - The controls are touch sensitive, tap on the blank screen and the LED panel will wake, use the up or down buttons to change the temperature. Please do not block the vents as this will damage the radiator.

Hob and Oven - Make sure cooker is switched on at the wall socket, orange switch by hob.

Instructions for the hob - To turn on the hob, find 4 touch pads in the lower right hand corner of the hob, press the top right hand button and hold until you hear the beep, which unlocks the hob. To switch the hob on press the lower right button for 2 seconds, the 4 cooking displays will show 0, press one of the corresponding hob buttons and then press the + plus sign to bring heat to desired temperature, to reduce temperature press the - minus sign. When you have finished using the hob press bottom right hand button to switch off.

Instructions for the Oven - Turn the controller on the left to grill or oven, turn the controller on the right to the desired temperature, then press okay

Smart TV -Turn on with the red button on the remote control, press guide button, then follow the on screen instructions.

Shower Unit - make sure the orange switch just outside the bathroom door is switched to ‘ON’. When in shower cubicle - press the lower button to “on” which will start the water flow, turn knob to adjust heat.

Extra Bedding - If you have paid for more than 2 guests a double fitted base sheet, a double quilt, 2 x pillows and cases, can be found in the sofa bed, along with 2 hand towels and 2 bath towels. If you have paid for only 2 guests and you use the extra bedding or towels you will incur an additional service charge. Also please note, leaving stained towels or stains on the bedding that will not wash out will incur a damage charge.

Sofa Bed - To open - Remove back cushions, lift the front of the 2 seat part of the sofa, its on hydraulic struts so it’s easy to move, then fold down the back black part of sofa to make the double bed when combined with the lounger/foot rest part of sofa [size_metric] => SQM [checkin] => stdClass Object ( [string] => 2021-01-26T15:00:00.000Z [offset_min] => 0 [hour] => 15 [min] => 0 [timezone] => Europe/London ) [taxes] => Array ( [0] => stdClass Object ( [name] => 5% VAT [type] => percent [amount] => 5 ) ) [email] => 5smith@smithfield.tokeetmail.com [custom2] => undefined [payment_terms] => 20% none refundable deposit due within 24hrs of booking. Full payment is due 30 days from start of booking. No refunds for cancellations within 30 days of stay. VAT number 302 4988 07 [address] => stdClass Object ( [country_code] => GB [address] => Jasper Street, Hanley, ST1 3DE [country] => United Kingdom [postal_code] => ST1 3DA [city] => Stoke on Trent [state] => Staffordshire, ST1 3DE ) [instructions] => stdClass Object ( [checkout] => *Check out is at 10am, the housekeeper will be on site at 10am, if you have not left on time, she may need to come in and start cleaning, to be ready for following bookings.

*Late check out - only when booked and paid for in advance - You can pay £18 extra for a late 12.00 mid-day checkout, guest not leaving in reasonable time may be charged £18 for a late checkout.

*Please can you leave all wet towels in the bathroom. *Make sure all windows are closed.
*Either remove full bin bags to the outside bin (in the car park) or please leave bin bags in the bin, not on the floor.
*Also please make sure all doors are closed and secured behind you, guests are welcome to use the back/car park door to unload and load their cars, however the last person out of your group MUST shut and turn the lock on the back door from inside the building, then leave by the front door. Leaving the building secure.

Lastly please note that Jasper Street is a one way street, therefore turn right as you drive out of the car park, and please close the gates behind you. [checkin] => *Check in is from 3pm, key codes, for the smart LED keyless locks will be sent via email and text on the day of your arrival

* Early check in - only when booked and paid for in advance - You can pay £18 extra for an early 1.00pm check in.

The apartment block stands prominently on the corners of Lower Bethesda Street and Jasper Street. ST1 3DE.
The door to the Main Building, Apartments 2, 3, 4, 5, 6, 7, 8 & 9 can be found on Jasper street, under “The Smithfield Apartments’ sign.
The door to apartment 1 can be found on Lower Bethesda Street.

At the apartment door - Place the whole of your hand over the black screen, this will wake it up, it will then show LED numbers. Key in your apartment code, then press star *, turn the door knob 90' degrees and enter. Please note if you enter an incorrect code 3 times, the key pad will auto-lock for 3 minutes.

Once you have entered the building and your apartment you are welcome to use the carpark door to un-load - load your car, but please be aware, both the Front Door and Car Park Doors have a strong self closing mechanism, in order to keep the building secure, please keep your phone or the key codes on your person, don't lock your self out!!

The Car Park - Can be found off Jasper Street, it has limited parking spaces, therefore we can not guarantee you a space and ask guests to park only one car per apartment booking in the car park, thus giving other guest an opportunity to have one free space also. You will find free on street parking spaces between 6pm and 8am on Jasper Street opposite the main building.

The Car Park Gate - found to the left of the main building is not locked, please lift the bolts as you open the gates so as not to scrape the tarmac, also please ensure you close and bolt them each time you enter or leave the car park to discourage non residents from illegal parking! [rules] => House Rules (Terms & Conditions)

After payment is made a series of automated actions will occur, via a secure online PMS - Property Management System called Tokeet. You will initially have to agree to their terms and conditions to use the signable contract.
 
1) Read through our Terms and Conditions - House Rules, sign the on line contract.
 
2) To prevent or detect credit card fraud the person paying for the booking is required to forward a photo ID of either their drivers licence, passport or other photo ID using the link provided. 
 
3) Once you have actioned the above you will be sent a link to access a guest portal specifically for you, giving comprehensive information on your apartment. Location, Access instructions, Check in - Check out details, plus much more.  

On booking, you will be asked to agree & sign our house rules below (T & C’s) as a binding contract.

To ensure that all of our guests, our neighbours and future guests have the best possible experience, we have some simple, standard, common sense house rules.

No Smoking In The Apartment - All of our apartments are Non-smoking. As a kind measure to future guests, if you do smoke, please ensure you do so outside and then dispose of the cigarette butt thoughtfully.

Please Be Mindful Of Your Noise - We don't expect our guests to be silent, however, as sound can travel a long way, please be mindful of your noise level and respectful to others around you, particularly in the evening.

Group Bookings - Only taken with prior agreement.

Local Bookings - Only taken with prior agreement.

No Parties - Out of respect to our other guests and neighbours, our properties are not available to hold parties and we will not tolerate them. If you hold a party, you will be evicted by our security team, the cost of which will be incurred by yourself. There will be no refund.

No Illegal Activities - Whether it is providing a 'personal' service, or selling illegal substances, we do not tolerate any illegal activity, If we suspect this is happening at any time during your stay you will be evicted by our security team, the cost of which will be incurred by yourself. There will be no refund.

Please Leave The Apartment & Communal Areas Tidy - Leave the property in a reasonably tidy condition when you depart. Make sure the furniture is left where you found it and please do your own washing up, take out excess rubbish to the large bin in the carpark, bottles, takeaway food boxes, etc, before you leave the apartment.

Interim Clean For Longer Stays - If your stay is for longer than a couple of weeks our cleaning team will pop round to freshen the property up for you. We'll agree a convenient time with you to carry out this interim clean.

Accidents - We all know that accidents happen and things may go missing from time to time. We kindly ask you report any breakages/faulty appliances, anything missing from the inventory etc. as soon as possible so they can be fixed/replaced as soon as possible.

Damage - We hope that all of our guests respect our apartments and furniture, however sometimes this is not the case. If there is excessive damage to an apartment, its equipment or furniture, we reserve the right to charge for repair or replacement.

Sofa Beds, Extra Bedding - Extra bedding is provided, if you have paid for 4 or more guests a double fitted base sheet, a double quilt, 2 x pillows and cases, can be found in the sofa bed storage, along with 2 hand towels and 2 bath towels. If you have paid for only 2 guests and you use the extra bedding or towels you will incur an additional service charge. Also please note, leaving stained towels and stains on the bedding that will not wash out will incur a damage charge.

No Pets - We are huge pet lovers, however we recognise and respect that some people are not or could be allergic to them, so we kindly ask you to refrain from bringing your beloved pets into any of our apartments.

Additional Damage Charges - We hope you agree that these house rules are to ensure all our guests have a pleasant stay. However, in the case where the House Rules aren't adhered to, we reserve the right to make specific additional damage charges (as below) and in extreme cases, you will be evicted by our security team, the cost of which will be incurred by yourself. There will be no refund.


Un-declared guests - £20GBP per person per night
Un-declared Early or Late check-in £20GBP
Use of sofa bed bedding & extra towels, when apartment is booked for only 2 guests sharing one bedroom - £20GBP laundry charge
Extra cleaning -not washing up after yourself, leaving excess bottles, takeaway boxes. - £20GBP
Illegal activities, excessive damage and or smoking in the apartments - will incur and admin charge, damage repair and or a cleaning fee of up to £250GBP

Additional Damage Charges: up to prices listed below, from minor damage upto replacement.
Towels or bedding - £25
Carpet - £200
Vinal (kitchen) - £150
Table and chairs - £180
Sofa - £300
TV - £500
Hob - £200
Oven - £150
Fridge - £150
Washing machine - £200
Dishwasher - £180
Microwave - £40
Kettle - £20
Toaster - £15
Toilet - £120
Shower - £150
Dispensers - £25
Sink - £150
Bed - £100
Mattress - £75
Wardrobe - £100
Bedside cabinets - £50
Lamps - £20
Pictures - £50
Ornaments - £25
Curtains - £50 [directions] => Directions on how to use equipment etc, in your apartment :) ... Oh! and just in case you came here for directions to the apartments, the Post Code for the Apartments is ST1 3DE, The apartment block stands prominently on the corners of Jasper St & Lower Bethesda St.

WI-FI - BT_Guest_WiFi

Radiators - The controls are touch sensitive, tap on the blank screen and the LED panel will wake, use the up or down buttons to change the temperature. Please do not block the vents as this will damage the radiator.

Hob and Oven - Make sure cooker is switched on at the wall socket, orange switch by hob.

Instructions for the hob - To turn on the hob, find 4 touch pads in the lower right hand corner of the hob, press the top right hand button and hold until you hear the beep, which unlocks the hob. To switch the hob on press the lower right button for 2 seconds, the 4 cooking displays will show 0, press one of the corresponding hob buttons and then press the + plus sign to bring heat to desired temperature, to reduce temperature press the - minus sign. When you have finished using the hob press bottom right hand button to switch off.

Instructions for the Oven - Turn the controller on the left to grill or oven, turn the controller on the right to the desired temperature, then press okay

Smart TV -Turn on with the red button on the remote control, press guide button, then follow the on screen instructions.

Shower Unit - make sure the orange switch just outside the bathroom door is switched to ‘ON’. When in shower cubicle - press the lower button to “on” which will start the water flow, turn knob to adjust heat.

Extra Bedding - Extra Bedding - There are two spare pillows in the wardrobe for the main bed if needed. The bedding for the sofa bed can be found in the sofa bed storage compartment. (in the foot lounger part) Please note, leaving stained towels or stains on the bedding that will not wash out will incur a damage charge.

Sofa Bed - To open - Remove back cushions, lift the front of the 2 seat part of the sofa, its on hydraulic struts so it’s easy to move, then fold down the back black part of sofa to make the double bed when combined with the lounger/foot rest part of sofa. ) [payment_instructions] => Payment is due by return unless otherwise stated, our bank details are as follows: Bank: Starling Bank Account name: Smithfield Partnership Ltd Sort Code: 60-83-71 Account number: 87855220 Please use your name as the reference and we look forward to receiving your payment – thank you. [bedrooms] => 1 [sleep_min] => 1 [currency] => stdClass Object ( [symbol] => £ [img] => flag flag-gb [code] => GBP ) [events_fetched] => 0 [bathrooms] => 1 [websites] => Array ( [0] => 889e8ad8-645c-49ae-bf11-db889547a884 [1] => d5388ede-e5fc-4fdd-a2a0-8f5c23d2fc0f [2] => ac44aae7-324a-435d-bcca-267b8871c5d8 ) [location_fetched] => 0 [ratemap] => Array ( [0] => stdClass Object ( [roomId] => 239430504 [created] => 1525440944 [category] => bdc [api] => booking [channelName] => Booking.com [account_id] => 1522246988.3985 [lastsync] => 1630238642 [autosync] => 1 [maxPersons] => 4 [propertyId] => 2394305 [ratename] => Standard Rate [channel_id] => da582bfd-0486-43f4-b7ee-453ebdfdb7e3 [rateid] => 9430397 [pricemodel] => [key] => e65172f6-bc21-40ea-ba33-b0b7d4181745 [maxguest] => [rental_id] => 09f8aa9d-5b8b-4801-a25b-92344fe89e7a ) [1] => stdClass Object ( [category] => airbnb [roomId] => 24663483 [created] => 1532937999 [channelName] => Airbnb API (NEW) [lastsync] => 1632130810 [account_id] => 1522246988.3985 [api] => airbnbapiv2 [autosync] => 1 [maxPersons] => [rateid] => 128387906 [propertyId] => 128387906 [channel_id] => 130b7d91-e39c-4b86-98dd-a47b200d539d [ratename] => Standard Rate [pricemodel] => [key] => 1024ad61-bc67-4d71-b186-e2ea4f8333ea [rental_id] => 09f8aa9d-5b8b-4801-a25b-92344fe89e7a [maxguest] => ) ) [display_name] => [archived] => 0 [checkout] => stdClass Object ( [min] => 0 [timezone] => Europe/London [string] => 2021-01-26T10:00:00.000Z [offset_min] => 0 [hour] => 10 ) [gps] => stdClass Object ( [long] => -2.1743679 [lat] => 53.0213965 ) [name] => 5 Smithfield Apartments [type] => Apartment [custom3] => FULL INVENTORY Lounge 1 x sofa bed 1 x glass coffee tables 2 x glass vases 1 x sunset wall hanging 2 x blue cushions Smart TV & remote control   Kitchen Fairy liquid & a sponge Bin Oven cloth & tea towel Wooden chopping board 5 piece utensil set Salt & pepper grinders Toaster Kettle Tea, coffee & sugar containers Fire blanket   In the cupboards 4 wine glasses 4 tumblers 4 mugs 4 plates 4 bowls 4 side plates 4 knives 4 folks 4 spoons 4 tea-spoons Can opener Scissors 5 piece knife set Cheese grater Red 5 piece pan set 3 Baking trays Iron & Dust pan and brush Bedroom Wardrobe & 10 coat hangers 1 x 4 draw, chest of draws 2 bedside, 2 draw, chest of draws 2 x bedside lamps 4 x purple & black cushions 1 x ceiling lampshade 1 x hairdryer 1 x wall mirror 1 x mandala wall hanging   Bedding 2 pillows and cases KS fitted base sheet KS quilt and cover 1 purple/blue/green bed throw 2 x Hand towels 2 x Bath towels   Bedding for the sofa-bed in sofa storage 2 pillows and cases Double fitted base sheet Double quilt and cover 2 x Hand towels 2 x Bath towels   Bathroom Peddle bin Loo brush Soap White square toiletries dish Bath matt  Loo and sink unit shower unit   Hallway Coat hanger with 4 hooks Ironing board Clothes airer ) [6] => stdClass Object ( [phone] => 07746 483624 [baserate] => stdClass Object ( [weekly] => 0 [nightly] => 85 [additionalFeeThreshold] => 2 [monthly] => [additionalFeeAmount] => 19 [minimum] => 3 [ignoreBDC] => 1 [weekend] => [name] => Base Rate [maximum] => ) [created] => 1522680086 [account] => 1522246988.3985 [pkey] => 3a4615f6-5a49-4d14-8555-a809a8bd824e [abb_listing_id] => 24616977 [lastupdate] => 1632130802 [color] => #46d6db [description] => Enter into an open plan kitchen - diner housing sleek and high spec integrated appliances, along with a modern table and 4 chairs. Move through into the open plan living room which has a corner sofa bed and coffee table along with a wall mounted Smart TV. The bedroom is accessed via the lounge area having a luxury kingsized bed, bedside shelving, lamps and a double wardrobe. You will also have the luxury of a large hotel style shower room with fitted sink and WC and large shower unit. Every effort has been made to make this apartment a great place to stay away. The buildings communal areas are modern, bright and spacious, having motion detecting light features and CCTV security systems on all entrance and exits to the building. The Smithfield Apartments are a 24/7 self service, walk in - walk out concept. There are no meet & greet staff on site though you may see the housekeepers and maintenance team in the daytime. For your security the building is monitored with CCTV in public areas such as hallways, entrance/exit doors and the car park. We are pioneering the concept of hospitality, merging accessibility and hotel standard quality along with the homelike comfort of having your own private apartment, mobilised and driven by internet and smart phone technology. The Smithfield Apartments provide a great alternative to hotels thanks to the space, value and freedom they offer, guests can experience city living at its best. Each apartment provides a bright, light unique space and comes fully equipped with a range of home comforts and modern amenities to ensure a quality home from home stay. Situated within ‘The Smithfield’ re-generation zone, you will be a 5 minute walk from Hanley City Centre, The Regent Theatre, The Victoria Hall and The Mitchell Arts Centre along with the new ‘Intu Hanley Cinema, Food and Shopping Complex’, making ‘The Smithfield Serviced Apartments’ the best choice for your stay. Whether you’re staying on a business trip or a short break these well connected apartments provide a perfect base. FULL INVENTORY  In the Lounge 1 x 3 seat corner sofa bed 2 x 2 draw, chest of draws 3 x silver ornaments 3 large back cushions, 2 x red cushions 1 x red mandala wall hanging, 1 x red ceiling lamp shade Smart TV & remote control   In the Kitchen Fairy liquid & a sponge 45 ltr freestanding bin Oven cloth & tea towel Chopping board 5 piece utensil set Salt & pepper grinders Toaster Kettle Tea & Coffee, square white dish Fire blanket   Coat hanger with 4 hooks Ironing board Clothes airer Intercom   In the cupboards 4 wine glasses 4 tumblers 4 mugs 4 plates 4 bowls 4 side plates 4 knives 4 folks 4 spoons 4 tea-spoons Can opener Scissors 5 piece knife set Cheese grater Red 5 piece pan set 3 Baking trays Iron & Dust pan and brush   In the Bedroom 2 x black wall mounted shelves 2 x red bedside lamps 1 x red ceiling lamp shade 1 red rose wall hanging 1 x king size bed 4 x black and red cushions Wardrobe & 10 coat hangers hairdryer   Bedding 2 pillows and cases KS fitted base sheet KS quilt and cover 2 x hand towels 2 x bath towels 1 red bed throw   Bedding for the sofa bed 2 pillows and cases Double fitted base sheet Double quilt and cover 2 x hand towels 2 x bath towels   In the Bathroom Peddle bin Loo brush Soap White square toiletries dish 1 x bath mat [detail] => stdClass Object ( [heating] => 1 [iron] => 1 [free_wifi] => 1 [non_smoking] => 1 [smart_tv] => 1 [late_check_out] => 1 [free_parking] => 1 [television] => 1 [parking_available] => 1 [shampoo] => 1 [free_internet] => 1 [housekeeping] => 1 [early_arrival] => 1 [washer] => 1 [hair-dryer] => 1 ) [specifics] => stdClass Object ( [sec_code] => [key_pickup] => Access codes will be sent to you on your day of arrival . [special_inst] => Please make a note of your arrival details and codes. There are no meet and great staff on site [wifi_pass] => BT_Guest_WiFi ) [rates] => Array ( [0] => stdClass Object ( [weekly] => [nightly] => 84 [start] => 1612656000 [monthly] => [additionalFeeAmount] => 19 [minimum] => 3 [maxguests] => 4 [low_rate] => [end] => 1640908800 [account] => 1522246988.3985 [category] => airbnb [maximum] => [additionalFeePercent] => [key] => 16975fb6-fef3-4900-a88a-d94f76020256 [threshold_type] => [high_threshold] => [additionalFeeThreshold] => 2 [rental_id] => 3a4615f6-5a49-4d14-8555-a809a8bd824e [low_threshold] => [name] => Airbnb 2021 [weekend] => [categories] => [type] => standard [dayspecifics] => Array ( ) [discount_windows] => [high_rate] => ) [1] => stdClass Object ( [dayspecifics] => Array ( [0] => stdClass Object ( [thresholdfee] => [price] => 90 [threshold] => 1 [days] => Array ( [0] => 4 [1] => 5 [2] => 6 ) ) ) [discount_windows] => [high_rate] => [type] => standard [categories] => [low_threshold] => [name] => BDC 2021 [weekend] => [high_threshold] => [additionalFeeThreshold] => [rental_id] => 3a4615f6-5a49-4d14-8555-a809a8bd824e [additionalFeePercent] => [threshold_type] => [key] => 9f81af71-7833-4ca2-b8f6-103db8fd0da4 [account] => 1522246988.3985 [maximum] => [category] => bdc [low_rate] => [end] => 1640908800 [monthly] => [additionalFeeAmount] => [maxguests] => 4 [minimum] => 3 [weekly] => [start] => 1612656000 [nightly] => 80 ) ) [sleep_max] => 4 [custom5] => undefined [custom1] => TIPS ON USING APPLIANCES, EQUIPMENT, FURNITURE etc

Radiators - The controls are touch sensitive, tap on the blank screen and the LED panel will wake, use the up or down buttons to change the temperature. Please do not block the vents as this will damage the radiator.

Hob and Oven - Make sure cooker is switched on at the wall socket, orange switch by hob.

Instructions for the hob - To turn on the hob, find 4 touch pads in the lower right hand corner of the hob, press the top right hand button and hold until you hear the beep, which unlocks the hob. To switch the hob on press the lower right button for 2 seconds, the 4 cooking displays will show 0, press one of the corresponding hob buttons and then press the + plus sign to bring heat to desired temperature, to reduce temperature press the - minus sign. When you have finished using the hob press bottom right hand button to switch off.

Instructions for the Oven - Turn the controller on the left to grill or oven, turn the controller on the right to the desired temperature, then press okay

Smart TV -Turn on with the red button on the remote control, press guide button, then follow the on screen instructions.

Shower Unit - make sure the orange switch just outside the bathroom door is switched to ‘ON’. When in shower cubicle - press the lower button to “on” which will start the water flow, turn knob to adjust heat.

Extra Bedding - If you have paid for more than 2 guests a double fitted base sheet, a double quilt, 2 x pillows and cases, can be found in the sofa bed, along with 2 hand towels and 2 bath towels. If you have paid for only 2 guests and you use the extra bedding or towels you will incur an additional service charge. Also please note, leaving stained towels or stains on the bedding that will not wash out will incur a damage charge.

Sofa Bed - To open - Remove back cushions, lift the front of the 2 seat part of the sofa, its on hydraulic struts so it’s easy to move, then fold down the back black part of sofa to make the double bed when combined with the lounger/foot rest part of sofa [attributes] => stdClass Object ( [ignore_bdc_obp] => 1 ) [custom4] => undefined [size] => 45 [promotions] => Array ( [0] => stdClass Object ( [account] => 1522246988.3985 [category] => promotion [maximum] => [low_rate] => [end] => 1640908800 [additionalFeeAmount] => 20 [monthly] => [minimum] => 3 [maxguests] => 4 [weekly] => [nightly] => 75 [start] => 1612656000 [dayspecifics] => Array ( ) [discount_windows] => [high_rate] => [low_threshold] => [name] => Tokeet 2021 [weekend] => [type] => promotion [categories] => Array ( [0] => default ) [high_threshold] => [additionalFeeThreshold] => 2 [rental_id] => 3a4615f6-5a49-4d14-8555-a809a8bd824e [additionalFeePercent] => [key] => 1da8106a-169a-435f-9ed7-a00a22985bea [threshold_type] => ) ) [custom2] => undefined [email] => 4smithfield@smithfield.tokeetmail.com [payment_terms] => 20% none refundable deposit due within 24hrs of booking. Full payment is due 30 days from start of booking. No refunds for cancellations within 30 days of stay. VAT number 302 4988 07 [instructions] => stdClass Object ( [checkin] => *Check in is from 3pm, key codes, for the smart LED keyless locks will be sent via email and text on the day of your arrival

* Early check in - only when booked and paid for in advance - You can pay £18 extra for an early 1.00pm check in.

The apartment block stands prominently on the corners of Lower Bethesda Street and Jasper Street. ST1 3DE.
The door to the Main Building, Apartments 2, 3, 4, 5, 6, 7, 8 & 9 can be found on Jasper street, under “The Smithfield Apartments’ sign.
The door to apartment 1 can be found on Lower Bethesda Street.

At the apartment door - Place the whole of your hand over the black screen, this will wake it up, it will then show LED numbers. Key in your apartment code, then press star *, turn the door knob 90' degrees and enter. Please note if you enter an incorrect code 3 times, the key pad will auto-lock for 3 minutes.

Once you have entered the building and your apartment you are welcome to use the carpark door to un-load - load your car, but please be aware, both the Front Door and Car Park Doors have a strong self closing mechanism, in order to keep the building secure, please keep your phone or the key codes on your person, don't lock your self out!!
The Car Park - Can be found off Jasper Street, it has limited parking spaces, therefore we can not guarantee you a space and ask guests to park only one car per apartment booking in the car park, thus giving other guest an opportunity to have one free space also. You will find free on street parking spaces between 6pm and 8am on Jasper Street opposite the main building.

The Car Park Gate - found to the left of the main building is not locked, please lift the bolts as you open the gates so as not to scrape the tarmac, also please ensure you close and bolt them each time you enter or leave the car park to discourage non residents from illegal parking! [checkout] => *Check out is at 10am, the housekeeper will be on site at 10am, if you have not left on time, she may need to come in and start cleaning, to be ready for following bookings.
*Late check out - only when booked and paid for in advance - You can pay £18 extra for a late 12.00 mid-day checkout, guest not leaving in reasonable time may be charged £18 for a late checkout.

*Please can you leave all wet towels in the bathroom. *Make sure all windows are closed.
*Either remove full bin bags to the outside bin (in the car park) or please leave bin bags in the bin, not on the floor.
*Also please make sure all doors are closed and secured behind you, guests are welcome to use the back/car park door to unload and load their cars, however the last person out of your group MUST shut and turn the lock on the back door from inside the building, then leave by the front door. Leaving the building secure.

Lastly please note that Jasper Street is a one way street, therefore turn right as you drive out of the car park, and please close the gates behind you. [directions] => Directions on how to use equipment etc, in your apartment :) ... Oh! and just in case you came here for directions to the apartments, the Post Code for the Apartments is ST1 3DE, The apartment block stands prominently on the corners of Jasper St & Lower Bethesda St.

WI-FI - BT_Guest_WiFi

Radiators - The controls are touch sensitive, tap on the blank screen and the LED panel will wake, use the up or down buttons to change the temperature. Please do not block the vents as this will damage the radiator.

Hob and Oven - Make sure cooker is switched on at the wall socket, orange switch by hob.

Instructions for the hob - To turn on the hob, find 4 touch pads in the lower right hand corner of the hob, press the top right hand button and hold until you hear the beep, which unlocks the hob. To switch the hob on press the lower right button for 2 seconds, the 4 cooking displays will show 0, press one of the corresponding hob buttons and then press the + plus sign to bring heat to desired temperature, to reduce temperature press the - minus sign. When you have finished using the hob press bottom right hand button to switch off.

Instructions for the Oven - Turn the controller on the left to grill or oven, turn the controller on the right to the desired temperature, then press okay

Smart TV -Turn on with the red button on the remote control, press guide button, then follow the on screen instructions.

Shower Unit - make sure the orange switch just outside the bathroom door is switched to ‘ON’. When in shower cubicle - press the lower button to “on” which will start the water flow, turn knob to adjust heat.

Extra Bedding - Extra Bedding - There are two spare pillows in the wardrobe for the main bed if needed. The bedding for the sofa bed can be found in the sofa bed storage compartment. (in the foot lounger part) Please note, leaving stained towels or stains on the bedding that will not wash out will incur a damage charge.

Sofa Bed - To open - Remove back cushions, lift the front of the 2 seat part of the sofa, its on hydraulic struts so it’s easy to move, then fold down the back black part of sofa to make the double bed when combined with the lounger/foot rest part of sofa. [rules] => House Rules (Terms & Conditions)

After payment is made a series of automated actions will occur, via a secure online PMS - Property Management System called Tokeet. You will initially have to agree to their terms and conditions to use the signable contract.
 
1) Read through our Terms and Conditions - House Rules, sign the on line contract.
 
2) To prevent or detect credit card fraud the person paying for the booking is required to forward a photo ID of either their drivers licence, passport or other photo ID using the link provided. 
 
3) Once you have actioned the above you will be sent a link to access a guest portal specifically for you, giving comprehensive information on your apartment. Location, Access instructions, Check in - Check out details, plus much more.  

On booking, you will be asked to agree & sign our house rules below (T & C’s) as a binding contract.

To ensure that all of our guests, our neighbours and future guests have the best possible experience, we have some simple, standard, common sense house rules.

No Smoking In The Apartment - All of our apartments are Non-smoking. As a kind measure to future guests, if you do smoke, please ensure you do so outside and then dispose of the cigarette butt thoughtfully.

Please Be Mindful Of Your Noise - We don't expect our guests to be silent, however, as sound can travel a long way, please be mindful of your noise level and respectful to others around you, particularly in the evening.

Group Bookings - Only taken with prior agreement.

Local Bookings - Only taken with prior agreement.

No Parties - Out of respect to our other guests and neighbours, our properties are not available to hold parties and we will not tolerate them. If you hold a party, you will be evicted by our security team, the cost of which will be incurred by yourself. There will be no refund.

No Illegal Activities - Whether it is providing a 'personal' service, or selling illegal substances, we do not tolerate any illegal activity, If we suspect this is happening at any time during your stay you will be evicted by our security team, the cost of which will be incurred by yourself. There will be no refund.

Please Leave The Apartment & Communal Areas Tidy - Leave the property in a reasonably tidy condition when you depart. Make sure the furniture is left where you found it and please do your own washing up, take out excess rubbish to the large bin in the carpark, bottles, takeaway food boxes, etc, before you leave the apartment.

Interim Clean For Longer Stays - If your stay is for longer than a couple of weeks our cleaning team will pop round to freshen the property up for you. We'll agree a convenient time with you to carry out this interim clean.

Accidents - We all know that accidents happen and things may go missing from time to time. We kindly ask you report any breakages/faulty appliances, anything missing from the inventory etc. as soon as possible so they can be fixed/replaced as soon as possible.

Damage - We hope that all of our guests respect our apartments and furniture, however sometimes this is not the case. If there is excessive damage to an apartment, its equipment or furniture, we reserve the right to charge for repair or replacement.

Sofa Beds, Extra Bedding - Extra bedding is provided, if you have paid for 4 or more guests a double fitted base sheet, a double quilt, 2 x pillows and cases, can be found in the sofa bed storage, along with 2 hand towels and 2 bath towels. If you have paid for only 2 guests and you use the extra bedding or towels you will incur an additional service charge. Also please note, leaving stained towels and stains on the bedding that will not wash out will incur a damage charge.

No Pets - We are huge pet lovers, however we recognise and respect that some people are not or could be allergic to them, so we kindly ask you to refrain from bringing your beloved pets into any of our apartments.

Additional Damage Charges - We hope you agree that these house rules are to ensure all our guests have a pleasant stay. However, in the case where the House Rules aren't adhered to, we reserve the right to make specific additional damage charges (as below) and in extreme cases, you will be evicted by our security team, the cost of which will be incurred by yourself. There will be no refund.


Un-declared guests - £20GBP per person per night
Un-declared Early or Late check-in £20GBP
Use of sofa bed bedding & extra towels, when apartment is booked for only 2 guests sharing one bedroom - £20GBP laundry charge
Extra cleaning -not washing up after yourself, leaving excess bottles, takeaway boxes. - £20GBP
Illegal activities, excessive damage and or smoking in the apartments - will incur and admin charge, damage repair and or a cleaning fee of up to £250GBP

Additional Damage Charges: up to prices listed below, from minor damage upto replacement.
Towels or bedding - £25
Carpet - £200
Vinal (kitchen) - £150
Table and chairs - £180
Sofa - £300
TV - £500
Hob - £200
Oven - £150
Fridge - £150
Washing machine - £200
Dishwasher - £180
Microwave - £40
Kettle - £20
Toaster - £15
Toilet - £120
Shower - £150
Dispensers - £25
Sink - £150
Bed - £100
Mattress - £75
Wardrobe - £100
Bedside cabinets - £50
Lamps - £20
Pictures - £50
Ornaments - £25
Curtains - £50 ) [address] => stdClass Object ( [address] => Jasper Street, Hanley [country] => United Kingdom [country_code] => GB [postal_code] => ST1 3DA [city] => Stoke on Trent, [state] => England, ST1 3DE ) [size_metric] => SQM [taxes] => Array ( [0] => stdClass Object ( [amount] => 5 [name] => 5% VAT [type] => percent ) ) [checkin] => stdClass Object ( [timezone] => Europe/London [min] => 0 [hour] => 15 [offset_min] => 0 [string] => 2021-01-26T15:00:00.000Z ) [ratemap] => Array ( [0] => stdClass Object ( [maxPersons] => 4 [autosync] => 1 [api] => booking [channelName] => Booking.com [account_id] => 1522246988.3985 [lastsync] => 1632130802 [created] => 1525777317 [roomId] => 239430503 [category] => bdc [maxguest] => [rental_id] => 3a4615f6-5a49-4d14-8555-a809a8bd824e [key] => d0b27298-01ac-4cb8-a74d-0558662521fd [pricemodel] => [channel_id] => da582bfd-0486-43f4-b7ee-453ebdfdb7e3 [propertyId] => 2394305 [ratename] => Standard Rate [rateid] => 9430397 ) [1] => stdClass Object ( [lastsync] => 1629355439 [account_id] => 1522246988.3985 [channelName] => Airbnb API (NEW) [api] => airbnbapiv2 [autosync] => 1 [maxPersons] => [category] => airbnb [roomId] => 24616977 [created] => 1532937834 [key] => 917a879e-f3ec-4723-bc04-bc63654e0ccc [rental_id] => 3a4615f6-5a49-4d14-8555-a809a8bd824e [maxguest] => [rateid] => 128387906 [ratename] => Standard Rate [propertyId] => 128387906 [channel_id] => 130b7d91-e39c-4b86-98dd-a47b200d539d [pricemodel] => ) ) [display_name] => 4 Smithfield Apartments [name] => 4 Smithfield Apartments [custom3] => FULL INVENTORY  In the Lounge 1 x 3 seat corner sofa bed 2 x 2 draw, chest of draws 3 x silver ornaments 3 large back cushions, 2 x red cushions 1 x red mandala wall hanging, 1 x red ceiling lamp shade Smart TV & remote control   In the Kitchen Fairy liquid & a sponge 45 ltr freestanding bin Oven cloth & tea towel Chopping board 5 piece utensil set Salt & pepper grinders Toaster Kettle Tea & Coffee, square white dish Fire blanket   Coat hanger with 4 hooks Ironing board Clothes airer Intercom   In the cupboards 4 wine glasses 4 tumblers 4 mugs 4 plates 4 bowls 4 side plates 4 knives 4 folks 4 spoons 4 tea-spoons Can opener Scissors 5 piece knife set Cheese grater Red 5 piece pan set 3 Baking trays Iron & Dust pan and brush   In the Bedroom 2 x black wall mounted shelves 2 x red bedside lamps 1 x red ceiling lamp shade 1 red rose wall hanging 1 x king size bed 4 x black and red cushions Wardrobe & 10 coat hangers hairdryer   Bedding 2 pillows and cases KS fitted base sheet KS quilt and cover 2 x hand towels 2 x bath towels 1 red bed throw   Bedding for the sofa bed 2 pillows and cases Double fitted base sheet Double quilt and cover 2 x hand towels 2 x bath towels   In the Bathroom Peddle bin Loo brush Soap White square toiletries dish 1 x bath mat [type] => Apartment [checkout] => stdClass Object ( [hour] => 10 [offset_min] => 0 [string] => 2021-01-26T10:00:00.000Z [timezone] => Europe/London [min] => 0 ) [gps] => stdClass Object ( [lat] => 53.020922159668 [long] => -2.1752798510651 ) [archived] => 0 [currency] => stdClass Object ( [code] => GBP [symbol] => £ [img] => flag flag-gb ) [bedrooms] => 1 [payment_instructions] => Payment is due by return unless otherwise stated, our bank details are as follows: Bank: Starling Bank Account name: Smithfield Partnership Ltd Sort Code: 60-83-71 Account number: 87855220 Please use your name as the reference and we look forward to receiving your payment – thank you. [sleep_min] => 1 [websites] => Array ( [0] => 889e8ad8-645c-49ae-bf11-db889547a884 [1] => 1654bd91-642a-4ecf-8c57-98335b3125ff [2] => debcd83a-8052-497b-9def-d9c6ce3ff5cf ) [bathrooms] => 1 ) [7] => stdClass Object ( [pkey] => e9fe7e1b-c9bd-400d-9ca1-20acbbe897ea [account] => 1522246988.3985 [created] => 1522680606 [phone] => 07746 483624 [baserate] => stdClass Object ( [ignoreBDC] => 1 [weekend] => [name] => Base Rate [maximum] => [weekly] => 0 [nightly] => 85 [monthly] => [additionalFeeAmount] => 19 [additionalFeeThreshold] => 2 [minimum] => 3 ) [abb_listing_id] => 24615102 [color] => #a4bdfc [lastupdate] => 1632130792 [description] => Apartment 3 Enter into an open plan kitchen - diner, housing sleek and high spec integrated appliances, along with a modern table and 4 chairs. Move through into the open plan living room which has a corner sofa bed and coffee table along with a wall mounted Smart TV. The bedroom is accessed via the lounge area having a luxury kingsized bed, bedside draws and lamps, a double wardrobe and chest of drawers. You will also have the luxury of a large hotel style shower room with fitted sink and WC. Every effort has been made to make this apartment a great place to stay away. The buildings communal areas are modern, bright and spacious, having motion detecting light features and CCTV security systems on all entrance and exits to the building. The Smithfield Apartments are a 24/7 self service, walk in - walk out concept. There are no meet & greet staff on site though you may see the housekeepers and maintenance team in the daytime. For your security the building is monitored with CCTV in public areas such as hallways, entrance/exit doors and the car park. We are pioneering the concept of hospitality, merging accessibility and hotel standard quality along with the homelike comfort of having your own private apartment, mobilised and driven by internet and smart phone technology. The Smithfield Apartments provide a great alternative to hotels thanks to the space, value and freedom they offer, guests can experience city living at its best. Each apartment provides a bright, light unique space and comes fully equipped with a range of home comforts and modern amenities to ensure a quality home from home stay. Situated within ‘The Smithfield’ re-generation zone, you will be a 5 minute walk from Hanley City Centre, The Regent Theatre, The Victoria Hall and The Mitchell Arts Centre along with the new ‘Intu Hanley Cinema, Food and Shopping Complex’, making ‘The Smithfield Serviced Apartments’ the best choice for your stay. Whether you’re staying on a business trip or a short break these well connected apartments provide a perfect base. FULL INVENTORY Lounge 1 x sofa bed 1 x glass coffee tables 2 x glass vases 1 x sunset wall hanging 2 x blue cushions Smart TV & remote control   Kitchen Fairy liquid & a sponge Bin Oven cloth & tea towel Wooden chopping board 5 piece utensil set Salt & pepper grinders Toaster Kettle Tea, coffee & sugar containers Fire blanket   In the cupboards 4 wine glasses 4 tumblers 4 mugs 4 plates 4 bowls 4 side plates 4 knives 4 folks 4 spoons 4 tea-spoons Can opener Scissors 5 piece knife set Cheese grater Red 5 piece pan set 3 Baking trays Iron & Dust pan and brush In the Bedroom Wardrobe & 10 coat hangers 1 x 4 draw, chest of draws 2 bedside, 2 draw, chest of draws 2 x purple lamps 4 x purple & black cushions 1 purple ceiling lampshade 1 x hairdryer 1 x wall mirror 1 x lake/sunset, wall hanging   Bedding 2 pillows and cases KS fitted base sheet KS quilt and cover 1 purple/blue/green bed throw 2 x Hand towels 2 x Bath towels   Bedding for the sofa-bed in sofa storage 2 pillows and cases Double fitted base sheet Double quilt and cover 2 x Hand towels 2 x Bath towels  In the Bathroom Peddle bin Loo brush toiletries Bath matt  Loo and sink unit shower unit   Hallway Coat hanger with 4 hooks Ironing board Clothes airer [detail] => stdClass Object ( [heating] => 1 [iron] => 1 [non_smoking] => 1 [free_wifi] => 1 [loyalty_rewards_available] => 1 [late_arrival] => 1 [late_check_out] => 1 [free_parking] => 1 [television] => 1 [parking_available] => 1 [shampoo] => 1 [housekeeping] => 1 [free_internet] => 1 [early_arrival] => 1 [washer] => 1 ) [sleep_max] => 4 [rates] => Array ( [0] => stdClass Object ( [additionalFeePercent] => [threshold_type] => [key] => 16975fb6-fef3-4900-a88a-d94f76020256 [high_threshold] => [additionalFeeThreshold] => 2 [rental_id] => e9fe7e1b-c9bd-400d-9ca1-20acbbe897ea [categories] => [type] => standard [weekend] => [low_threshold] => [name] => Airbnb 2021 [discount_windows] => [dayspecifics] => Array ( ) [high_rate] => [weekly] => [start] => 1612137600 [nightly] => 84 [monthly] => [additionalFeeAmount] => 19 [maxguests] => 4 [minimum] => 3 [low_rate] => [end] => 1640908800 [account] => 1522246988.3985 [maximum] => [category] => airbnb ) [1] => stdClass Object ( [minimum] => 3 [maxguests] => 4 [additionalFeeAmount] => 20 [monthly] => [nightly] => 75 [start] => 1612137600 [weekly] => [category] => default [maximum] => [account] => 1522246988.3985 [end] => 1640908800 [low_rate] => [rental_id] => e9fe7e1b-c9bd-400d-9ca1-20acbbe897ea [high_threshold] => [additionalFeeThreshold] => 2 [key] => e9fb9b33-01eb-482e-a5f5-8d8063cf7aad [threshold_type] => [additionalFeePercent] => [high_rate] => [dayspecifics] => Array ( [0] => stdClass Object ( [thresholdfee] => 1 [price] => 85 [threshold] => 1 [days] => Array ( [0] => 4 [1] => 5 [2] => 6 ) ) ) [discount_windows] => [low_threshold] => [weekend] => [name] => Tokeet 2021 [categories] => [type] => standard ) [2] => stdClass Object ( [account] => 1522246988.3985 [maximum] => [category] => bdc [low_rate] => [end] => 1640908800 [monthly] => [additionalFeeAmount] => [maxguests] => 2 [minimum] => 3 [weekly] => [start] => 1612137600 [nightly] => 80 [dayspecifics] => Array ( [0] => stdClass Object ( [days] => Array ( [0] => 4 [1] => 5 [2] => 6 ) [threshold] => 1 [price] => 90 [thresholdfee] => ) ) [discount_windows] => [high_rate] => [categories] => [type] => standard [weekend] => [name] => BDC 2021 [low_threshold] => [additionalFeeThreshold] => [high_threshold] => [rental_id] => e9fe7e1b-c9bd-400d-9ca1-20acbbe897ea [additionalFeePercent] => [key] => 7d03c041-dc01-49a3-b6d2-21230b4996b7 [threshold_type] => ) ) [specifics] => stdClass Object ( [sec_code] => [key_pickup] => Access codes will be sent to you on the day of your arrival. [special_inst] => Please make a note of your arrival details and codes. There are no meet and great staff on site [wifi_pass] => BT_Smithfield_Guest_WiFi ) [custom5] => undefined [custom1] => TIPS ON USING APPLIANCES, EQUIPMENT, FURNITURE etc

Radiators - The controls are touch sensitive, tap on the blank screen and the LED panel will wake, use the up or down buttons to change the temperature. Please do not block the vents as this will damage the radiator.

Hob and Oven - Make sure cooker is switched on at the wall socket, orange switch by hob.

Instructions for the hob - To turn on the hob, find 4 touch pads in the lower right hand corner of the hob, press the top right hand button and hold until you hear the beep, which unlocks the hob. To switch the hob on press the lower right button for 2 seconds, the 4 cooking displays will show 0, press one of the corresponding hob buttons and then press the + plus sign to bring heat to desired temperature, to reduce temperature press the - minus sign. When you have finished using the hob press bottom right hand button to switch off.

Instructions for the Oven - Turn the controller on the left to grill or oven, turn the controller on the right to the desired temperature, then press okay

Smart TV -Turn on with the red button on the remote control, press guide button, then follow the on screen instructions.

Shower Unit - make sure the orange switch just outside the bathroom door is switched to ‘ON’. When in shower cubicle - press the lower button to “on” which will start the water flow, turn knob to adjust heat.

Extra Bedding - If you have paid for more than 2 guests a double fitted base sheet, a double quilt, 2 x pillows and cases, can be found in the sofa bed, along with 2 hand towels and 2 bath towels. If you have paid for only 2 guests and you use the extra bedding or towels you will incur an additional service charge. Also please note, leaving stained towels or stains on the bedding that will not wash out will incur a damage charge.

Sofa Bed - To open - Remove back cushions, lift the front of the 2 seat part of the sofa, its on hydraulic struts so it’s easy to move, then fold down the back black part of sofa to make the double bed when combined with the lounger/foot rest part of sofa [market_airdna_placeid] => 0 [attributes] => stdClass Object ( [ignore_bdc_obp] => 1 ) [custom4] => undefined [size] => 45 [promotions] => Array ( ) [payment_terms] => 20% none refundable deposit due within 24hrs of booking. Full payment is due 30 days from start of booking. No refunds for cancellations within 30 days of stay. VAT number 302 4988 07 [email] => 3smithfield@smithfield.tokeetmail.com [custom2] => undefined [instructions] => stdClass Object ( [checkin] => *Check in is from 3pm, key codes, for the smart LED keyless locks will be sent via email and text on the day of your arrival
* Early check in - only when booked and paid for in advance - You can pay £20 extra for an early 1.00pm check in.

The apartment block stands prominently on the corners of Lower Bethesda Street and Jasper Street. ST1 3DE.
The door to the Main Building, Apartments 2 to 9 can be found on Jasper street, under “The Smithfield Apartments’ sign.

The door to apartment 1 can be found on Lower Bethesda Street.

At the apartment door - Place the whole of your hand over the black screen, this will wake it up, it will then show LED numbers. Key in your apartment code, then press star *, turn the door knob 90' degrees and enter. Please note if you enter an incorrect code 3 times, the key pad will auto-lock for 3 minutes. Your apartment code will be sent to you prior to arrival.

Once you have entered the building and your apartment you are welcome to use the carpark door to un-load - load your car, but please be aware, both the Front Door and Car Park Doors have a strong self closing mechanism, in order to keep the building secure, please keep your phone or the key codes on your person, don't lock your self out!!

The Car Park - Can be found off Jasper Street, it has limited parking spaces, therefore we can not guarantee you a space and ask guests to park only one car per apartment booking in the car park, thus giving other guest an opportunity to have one free space also. You will find free on street parking spaces between 6pm and 8am on Jasper Street opposite the main building.

The Car Park Gate - found to the left of the main building is not locked, please lift the bolts as you open the gates so as not to scrape the tarmac, also please ensure you close and bolt them each time you enter or leave the car park to discourage non residents from illegal parking! [checkout] => *Check out is at 10am, the housekeeper will be on site at 10am, if you have not left on time, she may need to come in and start cleaning, to be ready for following bookings.

*Late check out - only when booked and paid for in advance - You can pay £20 extra for a late 12.00 mid-day checkout, guest not leaving in reasonable time may be charged £20 for a late checkout.

*Please can you leave all wet towels in the bathroom. *Make sure all windows are closed.
*Either remove full bin bags to the outside bin (in the car park) or please leave bin bags in the bin, not on the floor.
*Also please make sure all doors are closed and secured behind you, guests are welcome to use the back/car park door to unload and load their cars, however the last person out of your group MUST shut and turn the lock on the back door from inside the building, then leave by the front door. Leaving the building secure.

Lastly please note that Jasper Street is a one way street, therefore turn right as you drive out of the car park, and please close the gates behind you. [directions] => Directions' on how to use equipment etc, in your apartment :) ... Oh! and just in case you came here for directions to the apartments, the Post Code for the Apartments is ST1 3DE, The apartment block stands prominently on the corners of Jasper St & Lower Bethesda St.

WI-FI - BT_Guest_WiFi

Radiators - The controls are touch sensitive, tap on the blank screen and the LED panel will wake, use the up or down buttons to change the temperature. Please do not block the vents as this will damage the radiator.

Hob and Oven - Make sure cooker is switched on at the wall socket, orange switch by hob.

Instructions for the hob - To turn on the hob, find 4 touch pads in the lower right hand corner of the hob, press the top right hand button and hold until you hear the beep, which unlocks the hob. To switch the hob on press the lower right button for 2 seconds, the 4 cooking displays will show 0, press one of the corresponding hob buttons and then press the + plus sign to bring heat to desired temperature, to reduce temperature press the - minus sign. When you have finished using the hob press bottom right hand button to switch off.

Instructions for the Oven - Turn the controller on the left to grill or oven, turn the controller on the right to the desired temperature, then press okay

Smart TV -Turn on with the red button on the remote control, press guide button, then follow the on screen instructions.

Shower Unit - make sure the orange switch just outside the bathroom door is switched to ‘ON’. When in shower cubicle - press the lower button to “on” which will start the water flow, turn knob to adjust heat.

Extra Bedding - There are two spare pillows in the wardrobe for the main bed if needed. The bedding for the sofa bed can be found in the sofa bed storage compartment. (in the foot lounger part) Please note, leaving stained towels or stains on the bedding that will not wash out will incur a damage charge.

Sofa Bed - To open - Remove back cushions, lift the front of the 2 seat part of the sofa, its on hydraulic struts so it’s easy to move, then fold down the back black part of sofa to make the double bed when combined with the lounger/foot rest part of sofa. [rules] => House Rules (Terms & Conditions)

After payment is made a series of automated actions will occur, via a secure online PMS - Property Management System called Tokeet. You will initially have to agree to their terms and conditions to use the signable contract.
 
1) Read through our Terms and Conditions - House Rules, sign the on line contract.
 
2) To prevent or detect credit card fraud the person paying for the booking is required to forward a photo ID of either their drivers licence, passport or other photo ID using the link provided. 
 
3) Once you have actioned the above you will be sent a link to access a guest portal specifically for you, giving comprehensive information on your apartment. Location, Access instructions, Check in - Check out details, plus much more.  

On booking, you will be asked to agree & sign our house rules below (T & C’s) as a binding contract.

To ensure that all of our guests, our neighbours and future guests have the best possible experience, we have some simple, standard, common sense house rules.

No Smoking In The Apartment - All of our apartments are Non-smoking. As a kind measure to future guests, if you do smoke, please ensure you do so outside and then dispose of the cigarette butt thoughtfully.

Please Be Mindful Of Your Noise - We don't expect our guests to be silent, however, as sound can travel a long way, please be mindful of your noise level and respectful to others around you, particularly in the evening.

Group Bookings - Only taken with prior agreement.

Local Bookings - Only taken with prior agreement.

No Parties - Out of respect to our other guests and neighbours, our properties are not available to hold parties and we will not tolerate them. If you hold a party, you will be evicted by our security team, the cost of which will be incurred by yourself. There will be no refund.

No Illegal Activities - Whether it is providing a 'personal' service, or selling illegal substances, we do not tolerate any illegal activity, If we suspect this is happening at any time during your stay you will be evicted by our security team, the cost of which will be incurred by yourself. There will be no refund.

Please Leave The Apartment & Communal Areas Tidy - Leave the property in a reasonably tidy condition when you depart. Make sure the furniture is left where you found it and please do your own washing up, take out excess rubbish to the large bin in the carpark, bottles, takeaway food boxes, etc, before you leave the apartment.

Interim Clean For Longer Stays - If your stay is for longer than a couple of weeks our cleaning team will pop round to freshen the property up for you. We'll agree a convenient time with you to carry out this interim clean.

Accidents - We all know that accidents happen and things may go missing from time to time. We kindly ask you report any breakages/faulty appliances, anything missing from the inventory etc. as soon as possible so they can be fixed/replaced as soon as possible.

Damage - We hope that all of our guests respect our apartments and furniture, however sometimes this is not the case. If there is excessive damage to an apartment, its equipment or furniture, we reserve the right to charge for repair or replacement.

Sofa Beds, Extra Bedding - Extra bedding is provided, if you have paid for 4 or more guests a double fitted base sheet, a double quilt, 2 x pillows and cases, can be found in the sofa bed storage, along with 2 hand towels and 2 bath towels. If you have paid for only 2 guests and you use the extra bedding or towels you will incur an additional service charge. Also please note, leaving stained towels and stains on the bedding that will not wash out will incur a damage charge.

No Pets - We are huge pet lovers, however we recognise and respect that some people are not or could be allergic to them, so we kindly ask you to refrain from bringing your beloved pets into any of our apartments.

Additional Damage Charges - We hope you agree that these house rules are to ensure all our guests have a pleasant stay. However, in the case where the House Rules aren't adhered to, we reserve the right to make specific additional damage charges (as below) and in extreme cases, you will be evicted by our security team, the cost of which will be incurred by yourself. There will be no refund.


Un-declared guests - £20GBP per person per night
Un-declared Early or Late check-in £20GBP
Use of sofa bed bedding & extra towels, when apartment is booked for only 2 guests sharing one bedroom - £20GBP laundry charge
Extra cleaning -not washing up after yourself, leaving excess bottles, takeaway boxes. - £20GBP
Illegal activities, excessive damage and or smoking in the apartments - will incur and admin charge, damage repair and or a cleaning fee of up to £250GBP

Additional Damage Charges: up to prices listed below, from minor damage upto replacement.
Towels or bedding - 25GBP
Carpet - 200GBP
Vinal (kitchen) - 150GBP
Table and chairs - 180GBP
Sofa - 300GBP
TV - 500GBP
Hob - 200GBP
Oven - 150GBP
Fridge - 150GBP
Washing machine - 200GBP
Dishwasher - 180GBP
Microwave - 40GBP
Kettle - 20GBP
Toaster - 20GBP
Toilet - 120GBP
Shower - 150GBP
Dispensers - 25GBP
Sink - 150GBP
Bed - 100GBP
Mattress - 75GBP
Wardrobe - 100GBP
Bedside cabinets - 50GBP
Lamps - 20GBP
Pictures - 50GBP
Ornaments - 25GBP
Curtains - 50GBP ) [address] => stdClass Object ( [state] => Staffordshire, ST1 3DE [city] => Stoke on Trent [address] => 3 Smithfield Apartments, Jasper St, Hanley [country] => United Kingdom of Great Britain and Northern Ireland [country_code] => GB ) [size_metric] => SQM [taxes] => Array ( [0] => stdClass Object ( [type] => percent [name] => 5% VAT [amount] => 5 ) ) [checkin] => stdClass Object ( [hour] => 15 [string] => 2021-08-25T14:00:00.000Z [offset_min] => 60 [timezone] => Europe/London [min] => 0 ) [display_name] => [ratemap] => Array ( [0] => stdClass Object ( [rental_id] => e9fe7e1b-c9bd-400d-9ca1-20acbbe897ea [maxguest] => [key] => 31f4402e-b0cb-4951-9fb0-3da75c5a63a5 [pricemodel] => [rateid] => 9430397 [ratename] => Standard Rate [channel_id] => da582bfd-0486-43f4-b7ee-453ebdfdb7e3 [propertyId] => 2394305 [maxPersons] => 4 [autosync] => 1 [channelName] => Booking.com [lastsync] => 1630053348 [account_id] => 1522246988.3985 [api] => booking [category] => bdc [created] => 1525441885 [roomId] => 239430502 ) [1] => stdClass Object ( [propertyId] => 128387906 [channel_id] => 130b7d91-e39c-4b86-98dd-a47b200d539d [ratename] => Standard Rate [rateid] => 128387906 [pricemodel] => [key] => 665b4d2c-67ac-4b13-806e-c45562c2d82a [maxguest] => [rental_id] => e9fe7e1b-c9bd-400d-9ca1-20acbbe897ea [roomId] => 24615102 [created] => 1532937778 [category] => airbnb [api] => airbnbapiv2 [channelName] => Airbnb API (NEW) [account_id] => 1522246988.3985 [lastsync] => 1632130792 [autosync] => 1 [maxPersons] => ) ) [type] => Apartment [custom3] => FULL INVENTORY Lounge 1 x sofa bed 1 x glass coffee tables 2 x glass vases 1 x sunset wall hanging 2 x blue cushions Smart TV & remote control   Kitchen Fairy liquid & a sponge Bin Oven cloth & tea towel Wooden chopping board 5 piece utensil set Salt & pepper grinders Toaster Kettle Tea, coffee & sugar containers Fire blanket   In the cupboards 4 wine glasses 4 tumblers 4 mugs 4 plates 4 bowls 4 side plates 4 knives 4 folks 4 spoons 4 tea-spoons Can opener Scissors 5 piece knife set Cheese grater Red 5 piece pan set 3 Baking trays Iron & Dust pan and brush In the Bedroom Wardrobe & 10 coat hangers 1 x 4 draw, chest of draws 2 bedside, 2 draw, chest of draws 2 x purple lamps 4 x purple & black cushions 1 purple ceiling lampshade 1 x hairdryer 1 x wall mirror 1 x lake/sunset, wall hanging   Bedding 2 pillows and cases KS fitted base sheet KS quilt and cover 1 purple/blue/green bed throw 2 x Hand towels 2 x Bath towels   Bedding for the sofa-bed in sofa storage 2 pillows and cases Double fitted base sheet Double quilt and cover 2 x Hand towels 2 x Bath towels  In the Bathroom Peddle bin Loo brush toiletries Bath matt  Loo and sink unit shower unit   Hallway Coat hanger with 4 hooks Ironing board Clothes airer [name] => 3 Smithfield Apartments [gps] => stdClass Object ( [long] => -2.1753144264221 [lat] => 53.020938846903 ) [archived] => 0 [checkout] => stdClass Object ( [string] => 2021-08-25T09:00:00.000Z [offset_min] => 60 [hour] => 10 [min] => 0 [timezone] => Europe/London ) [currency] => stdClass Object ( [img] => flag flag-gb [symbol] => £ [code] => GBP ) [sleep_min] => 1 [bedrooms] => 1 [payment_instructions] => Payment is due by return unless otherwise stated, our bank details are as follows: Bank: Starling Bank Account name: Smithfield Partnership Ltd Sort Code: 60-83-71 Account number: 87855220 Please use your name as the reference and we look forward to receiving your payment – thank you. [location_fetched] => 0 [bathrooms] => 1 [websites] => Array ( [0] => 889e8ad8-645c-49ae-bf11-db889547a884 [1] => 05945401-d3d3-4075-af18-5cf7942a1976 [2] => d170414a-ffe9-4c74-932e-4896756b4ed4 ) [events_fetched] => 0 ) [8] => stdClass Object ( [promotions] => Array ( ) [size] => 40 [market_airdna_placeid] => 0 [attributes] => stdClass Object ( [ignore_bdc_obp] => 1 ) [custom4] => undefined [custom1] => TIPS ON USING APPLIANCES, EQUIPMENT, FURNITURE etc

Radiators - The controls are touch sensitive, tap on the blank screen and the LED panel will wake, use the up or down buttons to change the temperature. Please do not block the vents as this will damage the radiator.

Hob and Oven - Make sure cooker is switched on at the wall socket, orange switch by hob.

Instructions for the hob - To turn on the hob, find 4 touch pads in the lower right hand corner of the hob, press the top right hand button and hold until you hear the beep, which unlocks the hob. To switch the hob on press the lower right button for 2 seconds, the 4 cooking displays will show 0, press one of the corresponding hob buttons and then press the + plus sign to bring heat to desired temperature, to reduce temperature press the - minus sign. When you have finished using the hob press bottom right hand button to switch off.

Instructions for the Oven - Turn the controller on the left to grill or oven, turn the controller on the right to the desired temperature, then press okay

Smart TV -Turn on with the red button on the remote control, press guide button, then follow the on screen instructions.

Shower Unit - make sure the orange switch just outside the bathroom door is switched to ‘ON’. When in shower cubicle - press the lower button to “on” which will start the water flow, turn knob to adjust heat.

Extra Bedding - If you have paid for more than 2 guests a double fitted base sheet, a double quilt, 2 x pillows and cases, can be found in the sofa bed, along with 2 hand towels and 2 bath towels. If you have paid for only 2 guests and you use the extra bedding or towels you will incur an additional service charge. Also please note, leaving stained towels or stains on the bedding that will not wash out will incur a damage charge.

Sofa Bed - To open - pull out 2 x panels of slats from below seat area, pull the seating cushions forward to cover the slats, and also use the back rest cushions to create the sofa bed. 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[special_inst] => Please make a note of your arrival details and codes. There are no meet and great staff on site [wifi_pass] => BT_Smithfield_Guest_WiFi ) [sleep_max] => 4 [custom5] => undefined [description] => APARTMENT TWO A One Bedroom Apartment, with a Sofa Beds, Sleeps up to 4 Guests. Enter the small hallway through to an open plan lounge and kitchen area. The kitchen is high spec with integrated appliances and the lounge comfy and bright, having a wall mounted smart TV for your entertainment. A door to a large hotel style shower room, with fitted sink and WC. The Smithfield Apartments are a 24/7 self service, walk in - walk out concept. There are no meet & greet staff on site though you may see the housekeepers and maintenance team in the daytime. For your security the building is monitored with CCTV in public areas such as hallways, entrance/exit doors and the car park. We are pioneering the concept of hospitality, merging accessibility and hotel standard quality along with the homelike comfort of having your own private apartment, mobilised and driven by internet and smart phone technology. The Smithfield Apartments provide a great alternative to hotels thanks to the space, value and freedom they offer, guests can experience city living at its best. Each apartment provides a bright, light unique space and comes fully equipped with a range of home comforts and modern amenities to ensure a quality home from home stay. Situated within ‘The Smithfield’ re-generation zone, you will be a 5 minute walk from Hanley City Centre, The Regent Theatre, The Victoria Hall and The Mitchell Arts Centre along with the new ‘Intu Hanley Cinema, Food and Shopping Complex’, making ‘The Smithfield Serviced Apartments’ the best choice for your stay. Whether you’re staying on a business trip or a short break these well connected apartments provide a perfect base. FULL INVENTORY Lounge 1 sofa beds 2 x coffee tables 1 gold metalic lamp 1 Buddha 2 x gold vases 1 x Gold mandala wall hanging 4 x small black cushions 2 orange and black cushions Smart TV & remote control   Kitchen Fairy liquid, a sponge & a kitchen roll Bin Oven cloth & tea towel Wooden chopping board 5 piece utensil set Salt & pepper grinders Toaster Kettle Tea, coffee, sugar & UHT milk, (starter kit) Fire blanket In the cupboards 4 wine glasses 4 tumblers 4 mugs 4 plates 4 bowls 4 side plates 4 knives 4 folks 4 spoons 4 tea-spoons Can opener Scissors 5 piece knife set Cheese grater Red 5 piece pan set 3 Baking trays Iron & Dust pan and brush   Bedroom Wardrobe, 10 clothes hangers & hairdryer 2 x 2 draw, chest of draws 2 x black & silver lamps 2 x black wall mounted shelves 4 x red & black cushions 1 black & silver ceiling lampshade 1 x Red rose wall hanging   Bedding 2 pillows and cases KS fitted base sheet KS quilt and cover 2 x hand towels 2 x bath towels 1 red bed throw   For The Sofa Bed 2 pillows and cases Double fitted base sheet Double quilt and cover 2 x hand towels 2 x bath towels   Bathroom Peddle bin Loo brush Soap 1 x Bath matt  Loo and sink unit Shower unit Soap, Shampoo & Conditioner dispenser   Hallway Coat hanger with 4 hooks Ironing board & Clothes airer [detail] => stdClass Object ( [television] => 1 [parking_available] => 1 [shampoo] => 1 [free_internet] => 1 [housekeeping] => 1 [early_arrival] => 1 [washer] => 1 [heating] => 1 [iron] => 1 [non_smoking] => 1 [free_wifi] => 1 [late_arrival] => 1 [late_check_out] => 1 [free_parking] => 1 ) [color] => #5484ed [lastupdate] => 1632130781 [abb_listing_id] => 24596778 [pkey] => 5d244073-d117-442e-af17-5dc24f5cc504 [account] => 1522246988.3985 [baserate] => stdClass Object ( [name] => Base Rate [weekend] => [ignoreBDC] => 1 [maximum] => [nightly] => 85 [weekly] => 0 [minimum] => 3 [additionalFeeAmount] => 20 [monthly] => [additionalFeeThreshold] => 2 ) [phone] => 07746 483624 [created] => 1522680767 [location_fetched] => 0 [bathrooms] => 1 [websites] => Array ( [0] => 889e8ad8-645c-49ae-bf11-db889547a884 [1] => 8f59367a-2956-4867-a5fd-7c7f8bb5ff85 [2] => 3f4b2021-60ef-4933-990a-1b3e476294ab ) [events_fetched] => 0 [currency] => stdClass Object ( [code] => GBP [symbol] => £ [img] => flag flag-gb ) [sleep_min] => 1 [bedrooms] => 1 [payment_instructions] => Payment is due by return unless otherwise stated, our bank details are as follows: Bank: Starling Bank Account name: Smithfield Partnership Ltd Sort Code: 60-83-71 Account number: 87855220 Please use your name as the reference and we look forward to receiving your payment – thank you. [type] => Apartment [custom3] => FULL INVENTORY Lounge 1 sofa beds 2 x coffee tables 1 gold metalic lamp 1 Buddha 2 x gold vases 1 x Gold mandala wall hanging 4 x small black cushions 2 orange and black cushions Smart TV & remote control   Kitchen Fairy liquid, a sponge & a kitchen roll Bin Oven cloth & tea towel Wooden chopping board 5 piece utensil set Salt & pepper grinders Toaster Kettle Tea, coffee, sugar & UHT milk, (starter kit) Fire blanket In the cupboards 4 wine glasses 4 tumblers 4 mugs 4 plates 4 bowls 4 side plates 4 knives 4 folks 4 spoons 4 tea-spoons Can opener Scissors 5 piece knife set Cheese grater Red 5 piece pan set 3 Baking trays Iron & Dust pan and brush   Bedroom Wardrobe, 10 clothes hangers & hairdryer 2 x 2 draw, chest of draws 2 x black & silver lamps 2 x black wall mounted shelves 4 x red & black cushions 1 black & silver ceiling lampshade 1 x Red rose wall hanging   Bedding 2 pillows and cases KS fitted base sheet KS quilt and cover 2 x hand towels 2 x bath towels 1 red bed throw   For The Sofa Bed 2 pillows and cases Double fitted base sheet Double quilt and cover 2 x hand towels 2 x bath towels   Bathroom Peddle bin Loo brush Soap 1 x Bath matt  Loo and sink unit Shower unit Soap, Shampoo & Conditioner dispenser   Hallway Coat hanger with 4 hooks Ironing board & Clothes airer [name] => 2 Smithfield Apartments [archived] => 0 [gps] => stdClass Object ( [lat] => 53.0209388 [long] => -2.1753121 ) [checkout] => stdClass Object ( [hour] => 10 [string] => 2021-08-25T09:00:00.000Z [offset_min] => 60 [timezone] => Europe/London [min] => 0 ) [display_name] => [ratemap] => Array ( [0] => stdClass Object ( [rateid] => 9430397 [propertyId] => 2394305 [channel_id] => da582bfd-0486-43f4-b7ee-453ebdfdb7e3 [ratename] => Standard Rate [pricemodel] => [key] => 0bf48ae8-4ac7-4d95-8b4c-7665736ed746 [rental_id] => 5d244073-d117-442e-af17-5dc24f5cc504 [maxguest] => [category] => bdc [created] => 1525450411 [roomId] => 239430501 [channelName] => Booking.com [lastsync] => 1632130780 [account_id] => 1522246988.3985 [api] => booking [maxPersons] => 4 [autosync] => 1 ) [1] => stdClass Object ( [category] => airbnb [created] => 1532937625 [roomId] => 24596778 [maxPersons] => [autosync] => 1 [account_id] => 1522246988.3985 [lastsync] => 1629961328 [channelName] => Airbnb API (NEW) [api] => airbnbapiv2 [pricemodel] => [rateid] => 128387906 [ratename] => Standard Rate [propertyId] => 128387906 [channel_id] => 130b7d91-e39c-4b86-98dd-a47b200d539d [rental_id] => 5d244073-d117-442e-af17-5dc24f5cc504 [maxguest] => [key] => 9b723684-089b-4cae-8e14-1cf689615fc8 ) ) [taxes] => Array ( [0] => stdClass Object ( [type] => percent [name] => 5% VAT [amount] => 5 ) ) [checkin] => stdClass Object ( [hour] => 15 [offset_min] => 60 [string] => 2021-08-25T14:00:00.000Z [timezone] => Europe/London [min] => 0 ) [size_metric] => SQM [instructions] => stdClass Object ( [checkin] => *Check in is from 3pm, key codes, for the smart LED keyless locks will be sent via email and text on the day of your arrival
* Early check in - only when booked and paid for in advance - You can pay £20 extra for an early 1.00pm check in.

The apartment block stands prominently on the corners of Lower Bethesda Street and Jasper Street. ST1 3DE.
The door to the Main Building, Apartments 2, 3, 4, 5, 6, 7, 8 & 9 can be found on Jasper street, under “The Smithfield Apartments’ sign.

The door to apartment 1 can be found on Lower Bethesda Street.

At the apartment door - Place the whole of your hand over the black screen, this will wake it up, it will then show LED numbers. Key in your apartment code, then press star *, turn the door knob 90' degrees and enter. Please note if you enter an incorrect code 3 times, the key pad will auto-lock for 3 minutes. Your apartment code will be sent to you prior to arrival.

Once you have entered the building and your apartment you are welcome to use the carpark door to un-load - load your car, but please be aware, both the Front Door and Car Park Doors have a strong self closing mechanism, in order to keep the building secure, please keep your phone or the key codes on your person, don't lock your self out!!

The Car Park - Can be found off Jasper Street, it has limited parking spaces, therefore we can not guarantee you a space and ask guests to park only one car per apartment booking in the car park, thus giving other guest an opportunity to have one free space also. You will find free on street parking spaces between 6pm and 8am on Jasper Street opposite the main building.

The Car Park Gate - found to the left of the main building is not locked, please lift the bolts as you open the gates so as not to scrape the tarmac, also please ensure you close and bolt them each time you enter or leave the car park to discourage non residents from illegal parking! [checkout] => *Check out is at 10am, the housekeeper will be on site at 10am, if you have not left on time, she may need to come in and start cleaning, to be ready for following bookings.
*Late check out - only when booked and paid for in advance - You can pay £20 extra for a late 12.00 mid-day checkout, guest not leaving in reasonable time may be charged £20 for a late checkout.

*Please can you leave all wet towels in the bathroom. *Make sure all windows are closed.
*Either remove full bin bags to the outside bin (in the car park) or please leave bin bags in the bin, not on the floor.

*Also please make sure all doors are closed and secured behind you, guests are welcome to use the back/car park door to unload and load their cars, however the last person out of your group MUST shut and turn the lock on the back door from inside the building, then leave by the front door. Leaving the building secure.

Lastly please note that Jasper Street is a one way street, therefore turn right as you drive out of the car park, and please close the gates behind you. [rules] => House Rules (Terms & Conditions)

After payment is made a series of automated actions will occur, via a secure online PMS - Property Management System called Tokeet. You will initially have to agree to their terms and conditions to use the signable contract.
 
1) Read through our Terms and Conditions - House Rules, sign the on line contract.
 
2) To prevent or detect credit card fraud the person paying for the booking is required to forward a photo ID of either their drivers licence, passport or other photo ID using the link provided. 
 
3) Once you have actioned the above you will be sent a link to access a guest portal specifically for you, giving comprehensive information on your apartment. Location, Access instructions, Check in - Check out details, plus much more.  

On booking, you will be asked to agree & sign our house rules below (T & C’s) as a binding contract.

To ensure that all of our guests, our neighbours and future guests have the best possible experience, we have some simple, standard, common sense house rules.

No Smoking In The Apartment - All of our apartments are Non-smoking. As a kind measure to future guests, if you do smoke, please ensure you do so outside and then dispose of the cigarette butt thoughtfully.

Please Be Mindful Of Your Noise - We don't expect our guests to be silent, however, as sound can travel a long way, please be mindful of your noise level and respectful to others around you, particularly in the evening.

Group Bookings - Only taken with prior agreement.

Local Bookings - Only taken with prior agreement.

No Parties - Out of respect to our other guests and neighbours, our properties are not available to hold parties and we will not tolerate them. If you hold a party, you will be evicted by our security team, the cost of which will be incurred by yourself. There will be no refund.

No Illegal Activities - Whether it is providing a 'personal' service, or selling illegal substances, we do not tolerate any illegal activity, If we suspect this is happening at any time during your stay you will be evicted by our security team, the cost of which will be incurred by yourself. There will be no refund.

Please Leave The Apartment & Communal Areas Tidy - Leave the property in a reasonably tidy condition when you depart. Make sure the furniture is left where you found it and please do your own washing up, take out excess rubbish to the large bin in the carpark, bottles, takeaway food boxes, etc, before you leave the apartment.

Interim Clean For Longer Stays - If your stay is for longer than a couple of weeks our cleaning team will pop round to freshen the property up for you. We'll agree a convenient time with you to carry out this interim clean.

Accidents - We all know that accidents happen and things may go missing from time to time. We kindly ask you report any breakages/faulty appliances, anything missing from the inventory etc. as soon as possible so they can be fixed/replaced as soon as possible.

Damage - We hope that all of our guests respect our apartments and furniture, however sometimes this is not the case. If there is excessive damage to an apartment, its equipment or furniture, we reserve the right to charge for repair or replacement.

Sofa Beds, Extra Bedding - Extra bedding is provided, In our 1 beds if you have paid for more than 2 guests, a double fitted base sheet, a double quilt, 2 x pillows and cases, can be found in the sofa bed storage compartment along with 2 hand towels and 2 bath towels. If you have paid for only 2 guests and you use the extra bedding or towels you will incur an additional laundry charge. Also please note, leaving stained towels and stains on bedding that will not wash out will incur a damage charge. ( In our 2 bed, the extra bedding can be used if you have paid for more than 4 guests)

No Pets - We are huge pet lovers, however we recognise and respect that some people are not or could be allergic to them, so we kindly ask you to refrain from bringing your beloved pets into any of our apartments.

Additional Damage Charges - We hope you agree that these house rules are to ensure all our guests have a pleasant stay. However, in the case where the House Rules aren't adhered to, we reserve the right to make specific additional damage charges (as below) and in extreme cases, you will be evicted by our security team, the cost of which will be incurred by yourself. There will be no refund.


Un-declared guests - 20GBP per person per night
Un-declared Early or Late check-in 20GBP
Use of sofa bed bedding & extra towels, when apartment is booked for only 2 guests sharing one bedroom - 20GBP laundry charge
Extra cleaning -not washing up after yourself, leaving excess bottles, takeaway boxes. - 20GBP
Illegal activities, excessive damage and or smoking in the apartments - will incur and admin charge, damage repair and or a cleaning fee of up to 250GBP

Additional Damage Charges: up to prices listed below, from minor damage upto replacement. Towels or bedding - 25GBP
Carpet - 200GBP
Vinal (kitchen) - 150GBP
Table and chairs - 180GBP
Sofa - 300GBP
TV - 500GBP
Hob - 200GBP
Oven - 150GBP
Fridge - 150GBP
Washing machine - 200GBP
Dishwasher - 180GBP
Microwave - 40GBP
Kettle - 20GBP
Toaster - 20GBP
Toilet - 120GBP
Shower - 150GBP
Dispensers - 25GBP
Sink - 150GBP
Bed - 100GBP
Mattress - 75GBP
Wardrobe - 100GBP
Bedside cabinets - 50GBP
Lamps - 20GBP
Pictures - 50GBP
Ornaments - 25GBP
Curtains - 50GBP [directions] => Directions on how to use equipment etc, in your apartment :) ... Oh! and just in case you came here for directions to the apartments, the Post Code for the Apartments is ST1 3DE, The apartment block stands prominently on the corners of Jasper St & Lower Bethesda St.

WI-FI - BT_Guest_WiFi

Radiators - The controls are touch sensitive, tap on the blank screen and the LED panel will wake, use the up or down buttons to change the temperature. Please do not block the vents as this will damage the radiator.

Hob and Oven - Make sure cooker is switched on at the wall socket, orange switch by hob.

Instructions for the hob - To turn on the hob, find 4 touch pads in the lower right hand corner of the hob, press the top right hand button and hold until you hear the beep, which unlocks the hob. To switch the hob on press the lower right button for 2 seconds, the 4 cooking displays will show 0, press one of the corresponding hob buttons and then press the + plus sign to bring heat to desired temperature, to reduce temperature press the - minus sign. When you have finished using the hob press bottom right hand button to switch off.

Instructions for the Oven - Turn the controller on the left to grill or oven, turn the controller on the right to the desired temperature, then press okay

Smart TV -Turn on with the red button on the remote control, press guide button, then follow the on screen instructions.

Shower Unit - make sure the orange switch just outside the bathroom door is switched to ‘ON’. When in shower cubicle - press the lower button to “on” which will start the water flow, turn knob to adjust heat.

Extra Bedding - There are two spare pillows in the wardrobe for the main bed if needed. The bedding for the sofa beds can be found in the sofa bed storage compartment. (in the foot lounger part) Please note, leaving stained towels or stains on the bedding that will not wash out will incur a damage charge.

Sofa Bed - To open - pull the bottom draw out until fully extended, use back cushions and seat cushions to cover the slats ) [address] => stdClass Object ( [address] => 2 Smithfield Apartments, Jasper Street, Hanley [country_code] => GB [country] => United Kingdom [postal_code] => ST1 3DE [city] => Stoke on Trent [state] => Staffordshire, ST1 3DE ) [payment_terms] => 20% none refundable deposit due within 24hrs of booking. Full payment is due 30 days from start of booking. No refunds for cancellations within 30 days of stay. VAT number 302 4988 07 [custom2] => undefined [email] => smithfield2@smithfield.tokeetmail.com ) [9] => stdClass Object ( [lastupdate] => 1632130769 [color] => #7bd148 [description] => APARTMENT ONE Enter into small hallway, through to a large open plan living room and fully equipped kitchen area. The lounge area has one large corner sofa which is a sofa bed, a 2 seat sofa along with a wall mounted Smart TV. Both En-suite bedrooms have Kingsized beds, wardrobe and bedside cabinets, along with a hotel style shower room with fitted sink, WC and shower unit. This apartment is a great place for either family or friends to stay away with all the comforts of home. This private apartment has a separate entrance from the main building, though it shares the same car park & CCTV security. The Smithfield Apartments are a 24/7 self service, walk in - walk out concept. There are no meet & greet staff on site though you may see the housekeepers and maintenance team in the daytime. For your security the building is monitored with CCTV in public areas such as hallways, entrance/exit doors and the car park. We are pioneering the concept of hospitality, merging accessibility and hotel standard quality along with the homelike comfort of having your own private apartment, mobilised and driven by internet and smart phone technology. The Smithfield Apartments provide a great alternative to hotels thanks to the space, value and freedom they offer, guests can experience city living at its best. Each apartment provides a bright, light unique space and comes fully equipped with a range of home comforts and modern amenities to ensure a quality home from home stay. Situated within ‘The Smithfield’ re-generation zone, you will be a 5 minute walk from Hanley City Centre, The Regent Theatre, The Victoria Hall and The Mitchell Arts Centre along with the new ‘Intu Hanley Cinema, Food and Shopping Complex’, making ‘The Smithfield Serviced Apartments’ the best choice for your stay. Whether you’re staying on a business trip or a short break these well connected apartments provide a perfect base. TIPS ON USING APPLIANCES, EQUIPMENT, FURNITURE etc WiFi - Radiators - The controls are touch sensitive, tap on the blank screen and the LED panel will wake, use the up or down buttons to change the temperature. Please do not block the vents as this will damage the radiator. Hob and Oven - Make sure cooker is switched on at the wall socket, orange switch by hob. Instructions for the hob - To turn on the hob, find 4 touch pads in the lower right hand corner of the hob, press the top right hand button and hold until you hear the beep, which unlocks the hob. To switch the hob on press the lower right button for 2 seconds, the 4 cooking displays will show 0, press one of the corresponding hob buttons and then press the + plus sign to bring heat to desired temperature, to reduce temperature press the - minus sign. When you have finished using the hob press bottom right hand button to switch off. Instructions for the Oven - Turn the controller on the left to grill or oven, turn the controller on the right to the desired temperature, then press okay Smart TV -Turn on with the red button on the remote control, press guide button, then follow the on screen instructions. Shower Unit - make sure the orange switch just outside the bathroom door is switched to ‘ON’. When in shower cubicle - press the lower button to “on” which will start the water flow, turn knob to adjust heat. Extra Bedding - If you have paid for more than 2 guests a double fitted base sheet, a double quilt, 2 x pillows and cases, can be found in the sofa bed, along with 2 hand towels and 2 bath towels. If you have paid for only 2 guests and you use the extra bedding or towels you will incur an additional service charge. Also please note, leaving stained towels or stains on the bedding that will not wash out will incur a damage charge. Sofa Bed - To open - Remove back cushions, lift the front of the 2 seat part of the sofa, its on hydraulic struts so it’s easy to move, then fold down the back black part of sofa to make the double bed when combined with the lounger/foot rest part of sofa FULL INVENTORY Lounge 2 x sofa bed 1 x glass coffee tables 2 x glass vases 4 x orange, purple and black cushions Smart TV & remote control   Kitchen Washing liquid & a sponge Bin Oven cloth & tea towel Wooden chopping board 5 piece utensil set Salt & pepper grinders Toaster Kettle Tea, coffee & sugar containers Fire blanket   In the cupboards 6 wine glasses 6 tumblers 6 mugs 6 plates 6 bowls 6 side plates 6 knives 6 folks 6 spoons 6 tea-spoons Can opener Scissors 5 piece knife set Cheese grater Red 5 piece pan set 3 Baking trays Iron & Dust pan and brush Both Bedrooms 1 x wardrobe & 10 coat hangers 2 bedside, 2 draw, chest of draws 2 x bedside lamps 4 x red & black cushions 1 x ceiling lampshade 1 x hairdryer 1 x red rose wall hanging   Bedding 2 pillows and cases KS fitted base sheet KS quilt and cover 1 bed throw 2 x Hand towels 2 x Bath towels   Bedding for the sofa-bed in sofa storage 2 pillows and cases Double fitted base sheet Double quilt and cover 2 x Hand towels 2 x Bath towels   Bathroom Peddle bin Loo brush Soap White square toiletries dish Bath matt  Loo and sink unit shower unit   Hallway Coat hanger with 4 hooks Ironing board Clothes airer [detail] => stdClass Object ( [non_smoking] => 1 [free_wifi] => 1 [heating] => 1 [lockers_storage] => 1 [iron] => 1 [late_check_out] => 1 [free_parking] => 1 [parking_available] => 1 [shampoo] => 1 [television] => 1 [free_internet] => 1 [washer] => 1 [dryer] => 1 ) [created] => 1522247250 [baserate] => stdClass Object ( [maximum] => 179 [ignoreBDC] => 1 [weekend] => 0 [name] => Base Rate [additionalFeeThreshold] => 4 [monthly] => 0 [additionalFeeAmount] => 20 [minimum] => 3 [weekly] => 0 [nightly] => 150 ) [phone] => 07746 483624 [pkey] => d48e80da-36fa-4612-bc56-5e202922f448 [account] => 1522246988.3985 [abb_listing_id] => 21273868 [min_rate] => 135 [updated] => 1558885891 [attributes] => stdClass Object ( [last_rateengine_update] => 1559683824 [ignore_bdc_obp] => 1 ) [market_airdna_placeid] => 0 [custom4] => [size] => 50 [promotions] => Array ( ) [max_rate] => 180 [specifics] => stdClass Object ( [sec_code] => [key_pickup] => Access codes will be sent at 3pm on your day of arrival. [special_inst] => Please make a note of your arrival details and codes. There are no meet and great staff on site. 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WI-FI - Search for Hanley Duck - and enter code - Smith101field

Radiators - The controls are touch sensitive, tap on the blank screen and the LED panel will wake, use the up or down buttons to change the temperature. Please do not block the vents as this will damage the radiator.

Hob and Oven - Make sure cooker is switched on at the wall socket, orange switch by hob.

Instructions for the hob - To turn on the hob, find 4 touch pads in the lower right hand corner of the hob, press the top right hand button and hold until you hear the beep, which unlocks the hob. To switch the hob on press the lower right button for 2 seconds, the 4 cooking displays will show 0, press one of the corresponding hob buttons and then press the + plus sign to bring heat to desired temperature, to reduce temperature press the - minus sign. When you have finished using the hob press bottom right hand button to switch off.

Instructions for the Oven - Turn the controller on the left to grill or oven, turn the controller on the right to the desired temperature, then press okay

Smart TV -Turn on with the red button on the remote control, press guide button, then follow the on screen instructions.

Shower Unit - make sure the orange switch just outside the bathroom door is switched to ‘ON’. When in shower cubicle - press the lower button to “on” which will start the water flow, turn knob to adjust heat.

Extra Bedding - If you have paid for more than 2 guests a double fitted base sheet, a double quilt, 2 x pillows and cases, can be found in the sofa bed, along with 2 hand towels and 2 bath towels. If you have paid for only 2 guests and you use the extra bedding or towels you will incur an additional service charge. Also please note, leaving stained towels or stains on the bedding that will not wash out will incur a damage charge.

Sofa Bed - To open - Remove back cushions, lift the front of the 2 seat part of the sofa, its on hydraulic struts so it’s easy to move, then fold down the back black part of sofa to make the double bed when combined with the lounger/foot rest part of sofa [size_metric] => SQM [taxes] => Array ( [0] => stdClass Object ( [name] => 5% VAT [type] => percent [amount] => 5 ) ) [checkin] => stdClass Object ( [offset_min] => 60 [string] => 2021-08-25T14:00:00.000Z [hour] => 15 [min] => 0 [timezone] => Europe/London ) [booking_pace] => pace_steady_year [custom2] => [email] => 1smithfield@smithfield.tokeetmail.com [payment_terms] => 20% none refundable deposit due within 24hrs of booking. Full payment is due 30 days from start of booking. No refunds for cancellations within 30 days of stay. VAT number 302 4988 07 [instructions] => stdClass Object ( [rules] => House Rules (Terms & Conditions)

After payment is made a series of automated actions will occur, via a secure online PMS - Property Management System called Tokeet. You will initially have to agree to their terms and conditions to use the signable contract.
 
1) Read through our Terms and Conditions - House Rules, sign the on line contract.
 
2) To prevent or detect credit card fraud the person paying for the booking is required to forward a photo ID of either their drivers licence, passport or other photo ID using the link provided. 
 
3) Once you have actioned the above you will be sent a link to access a guest portal specifically for you, giving comprehensive information on your apartment. Location, Access instructions, Check in - Check out details, plus much more.  

On booking, you will be asked to agree & sign our house rules below (T & C’s) as a binding contract.

To ensure that all of our guests, our neighbours and future guests have the best possible experience, we have some simple, standard, common sense house rules.

No Smoking In The Apartment - All of our apartments are Non-smoking. As a kind measure to future guests, if you do smoke, please ensure you do so outside and then dispose of the cigarette butt thoughtfully.

Please Be Mindful Of Your Noise - We don't expect our guests to be silent, however, as sound can travel a long way, please be mindful of your noise level and respectful to others around you, particularly in the evening.

Group Bookings - Only taken with prior agreement.

Local Bookings - Only taken with prior agreement.

No Parties - Out of respect to our other guests and neighbours, our properties are not available to hold parties and we will not tolerate them. If you hold a party, you will be evicted by our security team, the cost of which will be incurred by yourself. There will be no refund.

No Illegal Activities - Whether it is providing a 'personal' service, or selling illegal substances, we do not tolerate any illegal activity, If we suspect this is happening at any time during your stay you will be evicted by our security team, the cost of which will be incurred by yourself. There will be no refund.

Please Leave The Apartment & Communal Areas Tidy - Leave the property in a reasonably tidy condition when you depart. Make sure the furniture is left where you found it and please do your own washing up, take out excess rubbish to the large bin in the carpark, bottles, takeaway food boxes, etc, before you leave the apartment.

Interim Clean For Longer Stays - If your stay is for longer than a couple of weeks our cleaning team will pop round to freshen the property up for you. We'll agree a convenient time with you to carry out this interim clean.

Accidents - We all know that accidents happen and things may go missing from time to time. We kindly ask you report any breakages/faulty appliances, anything missing from the inventory etc. as soon as possible so they can be fixed/replaced as soon as possible.

Damage - We hope that all of our guests respect our apartments and furniture, however sometimes this is not the case. If there is excessive damage to an apartment, its equipment or furniture, we reserve the right to charge for repair or replacement.

Sofa Beds, Extra Bedding - Extra bedding is provided, if you have paid for 4 or more guests a double fitted base sheet, a double quilt, 2 x pillows and cases, can be found in the sofa bed storage, along with 2 hand towels and 2 bath towels. If you have paid for only 2 guests and you use the extra bedding or towels you will incur an additional service charge. Also please note, leaving stained towels and stains on the bedding that will not wash out will incur a damage charge.

No Pets - We are huge pet lovers, however we recognise and respect that some people are not or could be allergic to them, so we kindly ask you to refrain from bringing your beloved pets into any of our apartments.

Additional Damage Charges - We hope you agree that these house rules are to ensure all our guests have a pleasant stay. However, in the case where the House Rules aren't adhered to, we reserve the right to make specific additional damage charges (as below) and in extreme cases, you will be evicted by our security team, the cost of which will be incurred by yourself. There will be no refund.


Un-declared guests - 20GBP per person per night
Un-declared Early or Late check-in 20GBP
Use of sofa bed bedding & extra towels, when apartment is booked for only 2 guests sharing one bedroom - 20GBP laundry charge
Extra cleaning -not washing up after yourself, leaving excess bottles, takeaway boxes. - 20GBP
Illegal activities, excessive damage and or smoking in the apartments - will incur and admin charge, damage repair and or a cleaning fee of up to 250GBP

Additional Damage Charges: up to prices listed below, from minor damage upto replacement.
Towels or bedding - 25GBP
Carpet - 200GBP
Vinal (kitchen) - 150GBP
Table and chairs - 180GBP
Sofa - 300GBP
TV - 500GBP
Hob - 200GBP
Oven - 150GBP
Fridge - 150GBP
Washing machine - 200GBP
Dishwasher - 180GBP
Microwave - 40GBP
Kettle - 20GBP
Toaster - 20GBP
Toilet - 120GBP
Shower - 150GBP
Dispensers - 25GBP
Sink - 150GBP
Bed - 100GBP
Mattress - 75GBP
Wardrobe - 100GBP
Bedside cabinets - 50GBP
Lamps - 20GBP
Pictures - 50GBP
Ornaments - 25GBP
Curtains - 50GBP [directions] => Directions' on how to use equipment etc, in your apartment :) ... Oh! and just in case you came here for directions to the apartments, the Post Code for the Apartments is ST1 3DE, The apartment block stands prominently on the corners of Jasper St & Lower Bethesda St.


WI-FI - BT_Guest_Wifi

Radiators - The controls are touch sensitive, tap on the blank screen and the LED panel will wake, use the up or down buttons to change the temperature. Please do not block the vents as this will damage the radiator.

Hob and Oven - Make sure cooker is switched on at the wall socket, orange switch by hob.

Instructions for the hob - To turn on the hob, find 4 touch pads in the lower right hand corner of the hob, press the top right hand button and hold until you hear the beep, which unlocks the hob. To switch the hob on press the lower right button for 2 seconds, the 4 cooking displays will show 0, press one of the corresponding hob buttons and then press the + plus sign to bring heat to desired temperature, to reduce temperature press the - minus sign. When you have finished using the hob press bottom right hand button to switch off.

Instructions for the Oven - Turn the controller on the left to grill or oven, turn the controller on the right to the desired temperature, then press okay

Smart TV -Turn on with the red button on the remote control, press guide button, then follow the on screen instructions.

Shower Unit - make sure the orange switch just outside the bathroom door is switched to ‘ON’. When in shower cubicle - press the lower button to “on” which will start the water flow, turn knob to adjust heat.

Extra Bedding - There are two spare pillows in the wardrobes for the main beds if needed. The bedding for the sofa beds can be found in the sofa bed storage compartment. (in the foot lounger part) Please note, leaving stained towels or stains on the bedding that will not wash out will incur a damage charge.

Sofa Bed - To open - Remove back cushions, lift the front of the 2 seat part of the sofa, its on hydraulic struts so it’s easy to move, then fold down the back black part of sofa to make the double bed when combined with the lounger/foot rest part of sofa. [checkin] => *Check in is from 3pm, key codes for the smart LED keyless locks will be sent via email and text on the day of your arrival.

* Early check in - only when booked and paid for in advance - You can pay £20 extra for an early 1.00pm check in.

The apartment block stands prominently on the corners of Lower Bethesda Street and Jasper Street. ST1 3DE.
The door to the Main Building, Apartments 2 to 9 can be found on Jasper street, under “The Smithfield Apartments’ sign.

The door to apartment 1 can be found on Lower Bethesda Street.

Push in the code, which will be sent to you prior to arrival and open the door. If you wish to lock the door once inside you can deadlock the front door by turning the thumb turn euro lock.

Once you have entered the building and your apartment you are welcome to use the carpark door to un-load - load your car, but please be aware, both the Front Door and Car Park Doors have a strong self closing mechanism, in order to keep the building secure, please keep your phone or the key codes on your person, don't lock your self out!!

The Car Park - Can be found off Jasper Street, it has limited parking spaces, therefore we can not guarantee you a space and ask guests to park only one car per apartment booking in the car park, thus giving other guest an opportunity to have one free space also. You will find free on street parking spaces between 6pm and 8am on Jasper Street opposite the main building.

The Car Park Gate - found to the left of the main building is not locked, please lift the bolts as you open the gates so as not to scrape the tarmac, also please ensure you close and bolt them each time you enter or leave the car park to discourage non residents from illegal parking! [checkout] => *Check out is at 10am, the housekeeper will be on site after 10.15, if you have not left on time, she may need to come in and start cleaning, to be ready for following bookings.
*Late check out - only when booked and paid for in advance - You can pay £20 extra for a late 12.00 mid-day checkout, guest not leaving in reasonable time may be charged £20 for a late checkout.

*Please can you leave all wet towels in the bathroom.
*Make sure all windows are closed.
*Either remove full bin bags to the outside bin (in the car park) or please leave bin bags in the bin, not on the floor.

*Also please make sure all doors are closed and secured behind you, guests are welcome to use the back/car park door to unload and load their cars.

Lastly please note that Jasper Street is a one way street, therefore turn right as you drive out of the car park, and please close the gates behind you. ) [updater] => 1522246988.3985 [address] => stdClass Object ( [city] => Stoke on Trent [state] => Staffordshire, [country] => United Kingdom of Great Britain and Northern Ireland [address] => 1 Smithfield Apartments, Lower Bethesda Street, Hanley [country_code] => GB [zip] => ST1 3DE ) [currency] => stdClass Object ( [code] => GBP [img] => flag flag-gb [symbol] => £ ) [payment_instructions] => Payment is due by return unless otherwise stated, our bank details are as follows: Bank: Starling Bank Account name: Smithfield Partnership Ltd Sort Code: 60-83-71 Account number: 87855220 Please use your name as the reference and we look forward to receiving your payment – thank you. [bedrooms] => 2 [sleep_min] => 1 [location_fetched] => 0 [events_fetched] => 0 [bathrooms] => 2 [websites] => Array ( [0] => 889e8ad8-645c-49ae-bf11-db889547a884 [1] => 68a82f87-c827-42f0-8843-b45fea034513 [2] => 00947e47-6cd8-44a1-b78f-4f6831f900e7 ) [ratemap] => Array ( [0] => stdClass Object ( [autosync] => 1 [maxPersons] => 6 [api] => booking [account_id] => 1522246988.3985 [channelName] => Booking.com [lastsync] => 1629042963 [roomId] => 239430507 [created] => 1525441771 [category] => bdc [maxguest] => [rental_id] => d48e80da-36fa-4612-bc56-5e202922f448 [key] => 1561c4e3-8cd1-4bfd-972a-2ca6d6d51c78 [pricemodel] => [channel_id] => da582bfd-0486-43f4-b7ee-453ebdfdb7e3 [propertyId] => 2394305 [ratename] => Standard Rate [rateid] => 9430397 ) [1] => stdClass Object ( [propertyId] => 128387906 [channel_id] => 130b7d91-e39c-4b86-98dd-a47b200d539d [ratename] => Standard Rate [rateid] => 128387906 [pricemodel] => [key] => 274cba05-f6d5-48c8-a6de-a977de5564fb [maxguest] => [rental_id] => d48e80da-36fa-4612-bc56-5e202922f448 [roomId] => 21273868 [created] => 1532937697 [category] => airbnb [api] => airbnbapiv2 [account_id] => 1522246988.3985 [lastsync] => 1632130769 [channelName] => Airbnb API (NEW) [autosync] => 1 [maxPersons] => ) ) [display_name] => Shekinah - 1 Smithfield Apartments [name] => 1 Smithfield Apartments [type] => Apartment [custom3] => FULL INVENTORY Lounge 2 x sofa bed 1 x glass coffee tables 2 x glass vases 4 x orange, purple and black cushions Smart TV & remote control   Kitchen Washing liquid & a sponge Bin Oven cloth & tea towel Wooden chopping board 5 piece utensil set Salt & pepper grinders Toaster Kettle Tea, coffee & sugar containers Fire blanket   In the cupboards 6 wine glasses 6 tumblers 6 mugs 6 plates 6 bowls 6 side plates 6 knives 6 folks 6 spoons 6 tea-spoons Can opener Scissors 5 piece knife set Cheese grater Red 5 piece pan set 3 Baking trays Iron & Dust pan and brush Both Bedrooms 1 x wardrobe & 10 coat hangers 2 bedside, 2 draw, chest of draws 2 x bedside lamps 4 x red & black cushions 1 x ceiling lampshade 1 x hairdryer 1 x red rose wall hanging   Bedding 2 pillows and cases KS fitted base sheet KS quilt and cover 1 bed throw 2 x Hand towels 2 x Bath towels   Bedding for the sofa-bed in sofa storage 2 pillows and cases Double fitted base sheet Double quilt and cover 2 x Hand towels 2 x Bath towels   Bathroom Peddle bin Loo brush Soap White square toiletries dish Bath matt  Loo and sink unit shower unit   Hallway Coat hanger with 4 hooks Ironing board Clothes airer [archived] => 0 [checkout] => stdClass Object ( [offset_min] => 60 [string] => 2021-08-25T09:00:00.000Z [hour] => 10 [min] => 0 [timezone] => Europe/London ) [gps] => stdClass Object ( [long] => -2.1753895282745 [lat] => 53.020969501696 ) ) )