Additional Guests: £19 each over 2 guests
* Early check in - only when booked and paid for in advance - You can pay £20 extra for an early 1.00pm check in.
The apartment block stands prominently on the corners of Lower Bethesda Street and Jasper Street. ST1 3DE.
The door to the Main Building, Apartments 2 to 9 can be found on Jasper street, under “The Smithfield Apartments’ sign.
The door to apartment 1 can be found on Lower Bethesda Street.
At the apartment door - Place the whole of your hand over the black screen, this will wake it up, it will then show LED numbers. Key in your apartment code, then press star *, turn the door knob 90' degrees and enter. Please note if you enter an incorrect code 3 times, the key pad will auto-lock for 3 minutes. Your apartment code will be sent to you prior to arrival.
Once you have entered the building and your apartment you are welcome to use the carpark door to un-load - load your car, but please be aware, both the Front Door and Car Park Doors have a strong self closing mechanism, in order to keep the building secure, please keep your phone or the key codes on your person, don't lock your self out!!
The Car Park - Can be found off Jasper Street, it has limited parking spaces, therefore we can not guarantee you a space and ask guests to park only one car per apartment booking in the car park, thus giving other guest an opportunity to have one free space also. You will find free on street parking spaces between 6pm and 8am on Jasper Street opposite the main building.
The Car Park Gate - found to the left of the main building is not locked, please lift the bolts as you open the gates so as not to scrape the tarmac, also please ensure you close and bolt them each time you enter or leave the car park to discourage non residents from illegal parking!
*Late check out - only when booked and paid for in advance - You can pay £20 extra for a late 12.00 mid-day checkout, guest not leaving in reasonable time may be charged £20 for a late checkout.
*Please can you leave all wet towels in the bathroom. *Make sure all windows are closed.
*Either remove full bin bags to the outside bin (in the car park) or please leave bin bags in the bin, not on the floor.
*Also please make sure all doors are closed and secured behind you, guests are welcome to use the back/car park door to unload and load their cars, however the last person out of your group MUST shut and turn the lock on the back door from inside the building, then leave by the front door. Leaving the building secure.
Lastly please note that Jasper Street is a one way street, therefore turn right as you drive out of the car park, and please close the gates behind you.
WI-FI - BT_Guest_WiFi
Radiators - The controls are touch sensitive, tap on the blank screen and the LED panel will wake, use the up or down buttons to change the temperature. Please do not block the vents as this will damage the radiator.
Hob and Oven - Make sure cooker is switched on at the wall socket, orange switch by hob.
Instructions for the hob - To turn on the hob, find 4 touch pads in the lower right hand corner of the hob, press the top right hand button and hold until you hear the beep, which unlocks the hob. To switch the hob on press the lower right button for 2 seconds, the 4 cooking displays will show 0, press one of the corresponding hob buttons and then press the + plus sign to bring heat to desired temperature, to reduce temperature press the - minus sign. When you have finished using the hob press bottom right hand button to switch off.
Instructions for the Oven - Turn the controller on the left to grill or oven, turn the controller on the right to the desired temperature, then press okay
Smart TV -Turn on with the red button on the remote control, press guide button, then follow the on screen instructions.
Shower Unit - make sure the orange switch just outside the bathroom door is switched to ‘ON’. When in shower cubicle - press the lower button to “on” which will start the water flow, turn knob to adjust heat.
Extra Bedding - There are two spare pillows in the wardrobe for the main bed if needed. The bedding for the sofa bed can be found in the sofa bed storage compartment. (in the foot lounger part) Please note, leaving stained towels or stains on the bedding that will not wash out will incur a damage charge.
Sofa Bed - To open - Remove back cushions, lift the front of the 2 seat part of the sofa, its on hydraulic struts so it’s easy to move, then fold down the back black part of sofa to make the double bed when combined with the lounger/foot rest part of sofa.
Stayed here for a night out at the Theatre. Spotlessly clean apartment. We stayed in the two bedroomed apartment both rooms with their own ensuite. Fully kitted out apartment really great. Friendly staff really was a great stay.
Amazing apartments, clean and modern! Ground floor accessible, but bring a floor grip and plunger handle for shower if you have mobility issues.
Entrance to gated car park around the side. Brilliant place to stay!
Lovely apartment,very clean all amenities you need
Lovely Apartment, very comfortable and comprehensively equipped. Stayed two nights on a business trip and will definitely stay there again.
Really enjoyed my stay at Smithfield Apartments in Stoke-on-Trent. Great location with car parking. The apartment was huge, great kitchen facilities with full size fridge. Would be great for long-stays and families. Very modern + just a great place to stay. 5 Stars from me!